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      SOARIN Group

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      SOARIN Group Reviews

      2.5

      30% would recommend to a friend

      (7 total reviews)

      Thomas Nielsen

      64% approve of CEO

      59% positive business outlook

      Ratings by category

      3.6

      Diversity and inclusion

      3.3

      Compensation and benefits

      2.7

      Culture and values

      2.5

      Career opportunities

      2.4

      Work/Life balance

      2.4

      Senior management

      Reviews by job title

      7 reviews
      1.0
      14 Aug 2019

      I really wanted to like this company

      Systems administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      -Health Insurance is paid (subject to change this year.) -Free food from time to time

      Cons

      -No proper training, transferring, or briefing of clients and their environments -Instead of properly addressing situations, blame is passed around the company -Neglect to formerly correct and learn from problems and issues -High turn over rate -Micromanagement -No supportive communication -No culture -45+ hour weeks (minimum)

      avatar
      SOARIN Group Response
      6y
      Thank you for taking time to post your comments. We do recognize that it takes time for an employee to get to know and understand our clients environments as we work with a very diverse range of industries. In the interview process, we discuss our diversity and individualized attention to each company very thoroughly so employees enter our organization with the understanding that we serve several different types of industries and do not take a cookie cutter approach to any of them. We understand that the vast differences from one company to another, on top of our very customer service oriented approach feels like we don't have any processes, procedures or standards. To that, Soarin prides itself on making sure that every client stays unique and we will never apply a "one size fits all" approach to our clients. Some employees also confuse "coaching", "training", and "accountability" with "micromanagement". Although we are aware that improvements can be made in regards to effective communication we continue to strive to work towards fostering improved team communication as we work within the EOS mindset like so many other companies.
      1.0
      14 June 2019

      Dysfunction and micro management

      Systems administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      IT services team lead is a good communicator. Paid employee only healthcare.

      Cons

      Micro management, lack of planning, under communicating expectations, near zero standards and controls, reactionary owner who creates fires for the sake of creating fires

      avatar
      SOARIN Group Response
      6y
      Soarin Group's primary role inside the organizations is to be their CIO and/or HR Director. We look out for the best interest of our clients and set forth agendas to help them grow with the use of people and technology. Our System Administrators have the opportunity, and the expectation, to ensure the needs of the companies they are assigned to are being met and we hold our employees accountable to that end. As long as employees are fulfilling the duties and responsibilities for which they were hired for, there is no need for "micro-management". However, we do hold the technical staff, no matter if they are employees of Soarin Group or another company, highly accountable if we operate as their CIO. The duty of the CIO is to foster the strategic relationship between technology and business for the client. We provide several opportunities for communication, learning, on-site training and shadowing and we always review the expectations with the team on weekly basis. As always, Soarin Group continues to work with our team to improve all communication and processes by following the EOS model.
      1.0
      24 Oct 2019

      Help Desk

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Meet new people and work with different companies.

      Cons

      No training, no coaching. Poor documentation and poor management.

      avatar
      SOARIN Group Response
      6y
      Thank you for taking time to provide comments. Soarin Group offers a variety of relevant courses and on-the-job training to help employees excel in their position. With the rapid rate of change in the IT realm, employees must also be personally motivated to keep up-to-date on the latest technologies on top of their normal job duties. We also continue to make our employees experiences better with continued improvements to on-boarding and daily learning opportunities. Although we have heavy documentation, we do require employees to be engaged with our clients on a daily basis to help update the constant changing and evolving documentation as well.
      Viewing 1 - 3 of 7 Reviews
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      ReviewsSOARIN Group reviews

      Glassdoor has 7 SOARIN Group reviews submitted anonymously by SOARIN Group employees. Read employee reviews and ratings on Glassdoor to decide if SOARIN Group is right for you.