SaaS Labs Reviews

3.3

51% would recommend to a friend

(162 total reviews)

44% positive business outlook

SaaS Labs has an employee rating of 3.3 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

162 reviews
1.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Some genuinely talented people at the individual contributor level. The product space has real potential, and early-stage work was energising. Remote flexibility existed before it was stripped back.

Cons

The recent layoffs were not a business necessity - they were a culling of voices. The pattern was unmistakable: engineers and managers who raised concerns, challenged direction, or simply had independent opinions were disproportionately let go. People who kept their heads down and agreed with everything? Still employed. Call it what it is - a loyalty test that cost the company its best executors. The engineering and god knows what product or general or program or project leadership tier that was brought in with much fanfare has delivered nothing measurable. Compensation for these roles is significantly above what the individual contributors who built the product were ever paid. The result: a bloated leadership layer with polished communication and hollow output, while the people who wrote the actual code were shown the door. If you stay quiet, agree publicly, and disagree privately with no paper trail, you will survive. If you are the kind of engineer or manager who believes honest feedback makes teams better, you will be managed out - or laid off when the next round of "restructuring" arrives. They will call it business conditions. It isn't.

2.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

The pay clears. Some sharp individual contributors exist who genuinely try. Good brand name on a resume if you get out before it breaks you.

Cons

Where to begin. The culture is textbook psychological safety theatre. Leadership will confidently tell you one thing in a 1:1, deny it ever happened in the next all-hands, and somehow make you feel like *you* misunderstood. If you've heard the word 'gaslighting' and wondered what it looks like at an organizational scale - spend a quarter here. The CEO has gone from founder-energy to founder-ego. What started as vision has quietly become a need to be the smartest person in every room, whether or not they are. Pushback - even well-reasoned, data-backed pushback - is received as a loyalty test you just failed. Sycophancy is rewarded. Substance is tolerated at best. If you're expecting a safe escalation path, recalibrate. HR operates closer to reputation management for leadership than actual people advocacy. Raises concerns at your own risk. The GTM situation deserves its own paragraph. Strategy is being driven by someone from a finance background with no discernible go-to-market intuition - no narrative coherence, no ICP clarity, no original thinking. Playbooks are lifted wholesale from competitors and repackaged as vision. Sales and marketing teams are left executing a strategy that nobody can explain top-to-bottom because nobody built it top-to-bottom. The result is a lot of motion, very little momentum

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SaaS Labs Response
1mo
This is probably one of the most helpful review (for me as a CEO) that I have read on our Glassdoor profile. Thank you. While I agree on these points but everything can be rated on a sepectrum based on every individual's perspective. So, there are few things here which I'm aware of and trying to fix and some I don't think are as alarming as of now that it will require immediate solution to. Having said that, thanks for sharing your views. Happy to chat in detail. - Gaurav Sharma
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Glassdoor has 180 SaaS Labs reviews submitted anonymously by SaaS Labs employees. Read employee reviews and ratings on Glassdoor to decide if SaaS Labs is right for you.