Saint Kate Reviews

3.1

66% would recommend to a friend

(16 total reviews)

Dana Johnson

35% approve of CEO

44% positive business outlook

Saint Kate has an employee rating of 3.1 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Saint Kate employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

16 reviews
3.0
25 Dec 2023

Beast Mode

Recommend
CEO approval
Business outlook

Pros

Great money as a bartender/server Amazing employees. Almost everyone is friendly, really welcoming and make the work day fun. Most managers do their best to be helpful and supportive.

Cons

High volume. Think waves of guests hitting the entire hotel all at once for theater. You can go from 1 guest to 100 in a matter of minutes. Organized Chaos. That is putting it nicely. There is no managing the flow of guests. Again, you will go from no guests to a full section/bar with no management of seating or timing. Kitchen and bar will get slammed with a wall of tickets. Poor training or no training at all. Managers are overworked and overwhelmed. They are either sinking or swimming with you and unable to effectively manage the volume.

2.0
8 June 2025
Recommend
CEO approval
Business outlook

Pros

discounts on hotel stays in other properties

Cons

Aggressive top down issues from corporate and upper management. F&B director has zero interest in food and beverage, has a very hands off approach to management. Does not lead by example nor do they foster personal growth. F&B outlet director is alcoholic who leaves early most days to "work from home", but ends up drinking at the vault everyday. Outlet director fell down the stairs drunk and bit a DJ, you read that correctly, and still has a job, mainly due to lack of delegation of tasks to inflate their utility in the company. Additional F&B manager is stoned most days and ignores the outlets and employees. Huge lack of communication throughout the department, huge lack of holding staff accountable for policy violations. For a company that promotes "work culture", the culture is one of general disdain.

1.0
7 June 2025

Mismanagement

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fun staff, good hours, decent pay

Cons

Terrible, petty, irresponsible management and lack of accountability

Viewing 1 - 3 of 16 Reviews

Glassdoor has 16 Saint Kate reviews submitted anonymously by Saint Kate employees. Read employee reviews and ratings on Glassdoor to decide if Saint Kate is right for you.