Pros
Working at Sano means joining a team that genuinely cares about our purpose. Almost everyone here has a personal or professional connection to improving patient outcomes, so it’s never just about what we build—it’s about why we’re building it. You’re surrounded by people who push you to tackle tough, meaningful problems and who truly believe we can raise the bar for patient recruitment and clinical studies. It’s incredibly satisfying to see ideas turn into tangible tools that the entire team uses and praises. In just a year, we’ve boosted the speed, reliability, and overall quality of our study delivery, and hearing a healthcare provider call a new feature “almost too good to be true” pretty much sums up how rewarding that feels. One of the standout qualities of working here is the genuine autonomy each person has. There aren’t layers of approvals or rigid hierarchies, so if you see a gap, you can jump right in and fix it. That sense of ownership attracts people who love rolling up their sleeves, brainstorming solutions, and driving meaningful change. It helps that the mission itself resonates on a personal level for most of us: improving patient outcomes isn’t just a tagline, it’s a shared goal that motivates everyone. The benefits—like strong parental leave, well-being stipends, and access to therapy—reflect a real commitment to the team’s overall health. As we grow, our leadership structure is evolving, and the new VP of Product has brought more clarity and focus to our work. Prioritisation and feedback processes are sharper, helping everyone align around a clear vision and roadmap. It feels good to know where we’re headed and why—especially when we can see our collective efforts making a difference for patients and healthcare providers alike.
Cons
There’s no question the work can be challenging—healthcare innovation is tough, and it doesn’t happen overnight. Being a startup, we’re still building many of our structures and processes as we go, which can be unsettling if you need a lot of pre-set frameworks or prefer minimal change. Priorities can shift quickly, teams sometimes reorganise, and you have to be comfortable wearing multiple hats. Burnout can become a real issue if you don’t set boundaries or ask for help when you need it. At times, we also miss the mark in celebrating our wins before barreling ahead to the next big challenge, which can make it feel like accomplishments slip by unnoticed. If you thrive in a place with defined systems and less ambiguity, you may find this environment overwhelming.
