What SecurityHQ did badly (Hint: EVERYTHING)
Pros
Met some good people here that SecurityHQ doesn't deserve
Cons
- Training and preparation for the role: o During probation period. Probation review was based on how to deal with clients and what was understood from their pentesting reports. I had not done any pentesting up until that point. Not on having the technical knowledge and understanding for tackling the SOC monitoring or understanding the security tools. o For incident response. Had to tackle P1 and P2 incidents without any training. Lost clients as a result. o Was not trained to handle customer relations and their politics management. Lost clients as a result. - Career Opportunities: o Only climbing up the ladder for your designated path (no lateral mobility). o Only their favorites who suck up to the management get on-boarded to other countries. - Compensations & Benefits: o None present and would not be worth mentioning. - Diversity & Inclusion: o None – homophobic and racists [they allowed a customer to have White/British SDM only]. o Do not support their own employees through their difficulties as they do not even care to accommodate for mental health induced difficulties. (Which is caused by this company). o Publicly humiliated people in front of their teammates. o Constantly berating people for their mistakes. o Deliberately belittle people when they are questioned on their ideologies. - Senior Management: o Head in the clouds. o Make promises they cannot keep. o Backstab team members for customers. o Zero strategy for growth. o Stay understaffed and make overworking a culture. o Running a service when they claim to have the expertise (Surprise surprise; they do not). o They expect untrained people to take the slack for their own failures and publicly humiliate who they do not like. o Have been bankrupt a couple of times. - Work / Life Balance: o Really bad; working almost 24/7 in a role that’s meant to be 9-5 [Agreed on contractually]. o No respect for boundaries [Especially on time off] when Colleagues kept calling me so many times when I was on leave to the point [they can see the out of office notification] where I had to switch off the SIM. o Expected to be in office all the time just to be in-sync with latest tasks otherwise I have to run in ignorant with day-to-day pushing on with daily. - Exit process: o HR conveniently forgot to pay my unused annual leave. Had to threaten with court action and then they decided to pay.