Serai Reviews

3.1

33% would recommend to a friend

(23 total reviews)

26% positive business outlook

Serai has an employee rating of 3.1 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

23 reviews
1.0
5 May 2022

Vivek Ramachandran (CEO) is a fail leader and coward

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I cannot really think of anything except the fact that this company is a total failure.

Cons

Vivek Ramachandran (CEO) never admitted that he doesn't know how to manage and drove the company to its failure. He left the company and rejoin HSBC with a prestige title leaving in Serai everyone hanging running for their life. How is it fair that someone who provided no direction, no strategy and no vision and hardly any work can just enjoy his high paying salary for so many years and yet, when the company goes down, take no responsibility and run back to HSBC calling himself an entrepreneur? This is a complete joke.

1.0
9 Mar 2022

Toxic culture and cold blood management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Welcome to How Simple Become Complicated! - Like others said, great office space (well COVID close it all), snacks in the cupboard, barista on-site, standing desk - Pay is higher than average for sure, but job security? Nah you got to be kidding me. - If you got corporate experience this is a great chance to turn this "startup" into another corporate, they need people like you! - If you got supply chain experience, that's great too because they despise people who don't have it. - They used all available IT vendors in Hong Kong and established a well-known name in the industry :) - A lot of miracles happens in this company, you see people who get fired twice and still manage to come back (or can they?) - Actually, there are some honest, hard-working and smart people but they either got a better job or got let go (or being let go), it seems that they have done a great job investing in talents.

Cons

- The CEO has no vision, input or direction for either of the business (SCS and N&T), he can praise us for hitting the OKRs on one Friday and say we are so much behind the next Friday. - Letting people go like there is no tomorrow, they have done many waves of firing and there will always be more coming. People got to let go because of many reasons, but most times it is not performance-related, eg: change of management where new boss just need to get his boys/girls in and whoever stands in his way need to go. - Forgot to mention that the underlying revenue model doesn't work, on both sides, forget about product or data-driven, it's quality over quantity! - They used to let you keep the laptop when you got fired but no more :(

1.0
3 Apr 2022

From zero to nothing.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Simplicity - We simply do not have a viable revenue model or business product. Empathy - We present to listen and understand, yet don't do anything to change anything as long as we are sitting on top of our comfy salary package. Transparency - We are transparent that we do not want you to know what you want to know. Decision are made in closed door and you only hear it when everything is too late and sorry that you have been let go. Boldness - We are bold at pivoting, burning through cash that we got from our rich daddy and starting from scratch again without feeling guilty. Partnership - Like the other review mentioned, we partner with all major vendors in the HK and they all know how deep our pocket is and everyone wanted a spoon of it.

Cons

From Finance product to NNT to makeadot/SCS, it is clear that this company will never succeed, despite having colleagues who are genuinely smart and friendly, no one really wanted to look what's behind the curtain: a horrible corporate culture that made the wrong decision every single time while the top management getting paid top dollar for it.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 34 Serai reviews submitted anonymously by Serai employees. Read employee reviews and ratings on Glassdoor to decide if Serai is right for you.