employer cover photo
employer logo
employer logo

ServiceSource

Acquired by Concentrix

Is this your company?

ServiceSource Reviews

3.1

54% would recommend to a friend

(1,414 total reviews)
avatar

Gary B. Moore

75% approve of CEO

38% positive business outlook

ServiceSource has an employee rating of 3.1 out of 5 stars, based on 1,414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceSource employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

1K reviews
3.0
2 Dec 2018

Need better managers

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very nice colleagues in my team

Cons

Some managers were incompetent, some practiced micro-management, targets could be very unreasonable sometimes.

1.0
30 Oct 2014

Sinking Ship, Bail Now

Recommend
CEO approval
Business outlook

Pros

This was a great place when we went public and were spending investors' money like drunken sailors... (Remember the Friday Keggers?). ServiceSource when Mike was running the company.

Cons

Heading in the wrong direction. Mike knew the business. He got distracted by fancy shmancy SAAS business models and he lost control. He wasn't helped by an incompetent team around him. It's too bad he was pushed out while the real problem got promoted to CEO. She goes from running the finance department that led the company to the brink of financial ruin to managing the whole thing. Only operating experience she has is her surf camp where she spends most of her time. New CFO. Wow. He ran QLogic into the ground before he was forced to resign. So now I guess he is going to implement financial discipline and forecasts? Blind leading the blind. Now the constant re-orgs and layoffs and restructuring and sense of paranoia is not helpful. Management needs to let us do what we know how to do and that's close deals. But now that I'm laid off and everyone else is heading for the hills or on the chopping block I guess that ain't gonna happen.

Viewing 1 - 3 of 1,414 Reviews

Glassdoor has 1,444 ServiceSource reviews submitted anonymously by ServiceSource employees. Read employee reviews and ratings on Glassdoor to decide if ServiceSource is right for you.