Shake Shack Reviews

3.3

40% would recommend to a friend

(124 total reviews)

41% positive business outlook

Shake Shack has an employee rating of 3.3 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

124 reviews
1.0
19 Oct 2025

Worst Job ever

Recommend
CEO approval
Business outlook

Pros

There are no pros to working here

Cons

They will promise full time but refuse to give it to you, they treat their workers like dirt, they wrote me up for being sick, wrote me up for my car breaking down. They hire nothing but druggies and weird perverts and highschoolers (what a great mix) and corporate is always on our butts about how things are done, despite actively making it harder to achieve anything. Ever want to wait 3 hours past your interview time because the manager wants to play on their phone, want a workplace that will write you up for needing to go to the ER, want a place that will give you 30 hours MAX and tell you it’s full-time, come to Shake Shack. And on top of all that, we don’t even get free food and the type of people who order Shake Shack and unironically eat at Shake Shack are the most annoying insufferable stupid people you will ever meet.

2.0
27 Aug 2025

Run

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing management sucks no room for growth

Cons

Everything favoritism always a issue with certain employees

2.0
3 Dec 2025

Quitting never felt better

Recommend
CEO approval
Business outlook

Pros

Friendly crew and shift managers

Cons

The pay was not worth the work. Hours were absolutely horrific, constantly unstable schedules and a lack of understanding from upper management about what the team and the store needed. Watched several students get screwed by being scheduled during school hours despite their availability bring updated correctly. Upper management only cared about the morning crew, the night crew constantly was getting screwed over in every aspect and then made to feel like we were the problem when we had not been set up got success. Despite my position, I was never properly trained myself.

Viewing 1 - 3 of 124 Reviews

Glassdoor has 126 Shake Shack reviews submitted anonymously by Shake Shack employees. Read employee reviews and ratings on Glassdoor to decide if Shake Shack is right for you.