Shipwell Reviews

So first and foremost, I appreciate everything for what Shipwell has done and provided for me and I've been with them since January. New opportunities but all in all, comparing what I went through with those of my peers in other startups/sales, there were a ton of glaring issues that you could easily find in multiple online "signs to stay away from a company" type help articles. Also, all of the reviews you see here that are precious and glorious "5-Stars" that are extremely cookie cutter. But I know you, wonderous job seeker who relies on cold hard truth from Glassdoor, I know what you need and know that I got you. Of course to stay partial I'll be sure to cover each con as well with why it's not necessarily a "bad thing" to give the other view. Let's begin. -- The company doesn't know what it's doing. ***It's a startup, one would argue that 100% of startup's do not know what they are doing*** Now the problem with this is that you typically have some type of road map or goal in sight, you go through changes for the sake of betterment and really building out the company. In this case, it's more of a change that is causing a profuse hemorrhage. Since this was already brought up in a "stellar review" about us being a software company with a brokerage, it's safe to really ask: are we a brokerage? Are we software? The company really does not know what it is even doing, like what is going on? How are you gonna not really keep us in the loop when so many of us are just mindless drones. Keep in mind that a majority of the company itself is one way but the CEOs are looking to head the other... so what happens to that other majority of us that come in early to rip phones and freight? Hmmmmmm..... that brings us to our next part. - The company isn't putting in place individuals that are capable of leading nor teaching people to the next level. ***It's just a hiring issue, they'll be able to go through trials and errors to find the right ones.*** Now why would a company that is so highly regarded have such a problem here? Because there is no real QA going on here. Who do you even have leading us? You have former higher ups from competitors that take care of our carrier team that could be in use at much greater roles at the company but you force them to just do meaningless tasks. I laughed a ton btw at one of the reviews here that said the whole trump supporter thing cause bro it makes sense when you meet and see how the dude looked at everyone. I used to watch the guy that is supposed to run our whole software sales corner joke around and sing and come in late and I'm like what does this guy really do? My point here is for either new college grads or veterans in the shipping/logistics industry, you want to work with a company that you think is gonna go far with competent individuals. It all really felt like some type of high school student council where no one really knows what to do but they know they have power and they share that power with other small minded people. You want to work with people who you think have your best interests in mind and believe in your future as well, but here, that ain't it chief. - One of the CEOs is constantly reeming people. ***Uhhh this is good for character development and growth. It shows a passionate CEO that is dedicated to his message and to take charge*** Ok so this might be the funniest con here and I'm sorry that I find it funny because it never happened to me, I just got to watch it from the middle of the floor. So like one of the CEOs is constantly like in a bro state of mind, which I mean is cool but also like... hello man we need you to be professional. So this guy used to always be yelling at different dudes, like our engineering guy who ended up quitting and the software corner cause thats where he used to sit around. But constantly you could hear him yell and talk to people in a condescending way it was nuts, like literally one of the top red flags about companies and CEOs you always see in those articles. You could tell though that it was so messed up because everyone would just be staring at whatever was goin on cause it was so loud. It's bad man. But hey, I'm not a CEO and just writing a glassdoor review right? --The perks aren't all that they seem. ***This is just a personal statement of yours, perks and benefits vary person to person*** So let's talk about this. Like any Austin startup, unlimited PTO is given but frown upon when taken. Obviously a power move but also a way to say "we don't have to pay you out for the PTO you haven't taken". Smart but obvious I guess. They don't want you to take vacations or time off because when you come back, you get bashed for it. HARD. Like, what do you know about my life or whats happening. A buddy of mine on the team came back from taking his mini PTO and wouldn't hear the end of it from anyone, like not even subtle jabs, just like legit you don't wanna work huh. WOW. Other things that they add to your "benefits" are just things you don't ever use but is just something that they can flaunt about giving you. -- No one is happy doing their job. ***This could be subjective, how do you really know if they are happy or not.*** It's about 100~ people at the company. We all talk and see and know what's going on. We have a small work space that we have easily outgrown and it's about 3 of us to a double monitor a table, we are squished like sardines. We have to come in at 7, fight for whatever parking is around and then leave late. Taking lunches are frowned upon and they expect you to constantly rip freight all day. "It's the job you signed up for" well let me know next time that this is a sweatshop that is doing badly. A lot of functions are outsourced so theres no real reason for people to think this is a pure Austin company. It's also a huge joke that we are on multiple Austin articles for "best place to work" or "huge culture". Like there is no possible way that any of those have any indication of life on the inside. That's about it. Hopefully this answered any and all of the qualms you might have had. Like I said before, it's been fun but it's not a place with the best future in mind. I want to solidify myself and root myself in a company that really looks into and believes in it's culture, not one that wants to emanate one.

This is the classic “Smoke and Mirror.” The real issue with this company is their identity. Is it a freight brokerage or is it a tms company? I was misled during the interview process thinking I came to sell SaaS but ended up being a freight broker. The extremely high turnover here isn't because of the “industry” people. Unrealistic expectations and goals set by an inexperienced CEO with no “real” knowledge of logistics or technology is the true root cause. The culture here is Fear and Micromanagement. If you don't agree, don't bother speaking up or addressing issues.