Reviews by job title

105 reviews
5.0
1 May 2026

Innovative culture with great career development opportunities

Anonymous employee
Recommend
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Business outlook

Pros

- The work is interesting and there is a culture of innovation and experimentation across the business. As it's an insurtech company there is, of course, a focus on AI but it's not solely about this. - I had great career development at SB and left having had two secondments, with one turning into a permanent role. I was also supported to develop my career in terms of a professional qualification. - Due to my secondments I had a few different managers in my time at SB and felt supported by them. - If you are willing then there are often opportunities to get involved in wider SB life and even though I wasn't in a technical role I joined a hackathon team last year. - There is a genuine sense of care and community and I worked with some awesome people. - On the whole the benefits are good and having PMI was really valuable for me.

Cons

The nature of the business means there will always be some form of change going on. If you aren't comfortable with a little bit of ambiguity you might find it hard.

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Simply Business Response
1mo
Thank you for sharing your thoughtful review. We are delighted to hear about your positive experience at Simply Business and your impressive growth during your tenure. We wish you all the best in your future endeavors.
5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

I feel part of a great team here, I’m surrounded by people who genuinely are here to make a difference. In addition to the usual benefit offerings there are great benefits that are easy to take for granted - food and soft drinks always available in the hubs, company trips abroad, annual awards event, and an annual Wellfest with focuses on social, financial, physical and mental health. SB does a lot of things well.

Cons

It helps to have an internal network to get things done as processes for cross department collaboration can be hard to understand (or non existent)

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Simply Business Response
2w
Thanks for taking the time to leave us a review! It’s great to hear that you feel part of such a talented team and that you’ve been making the most of our benefits, from Wellfest to our hub perks. We appreciate your advocacy for the business; we aim to positively champion our achievements and support one another at every opportunity. We’re glad you feel surrounded by people who are genuinely here to make a difference. We’re committed to being upfront and honest about how we can better connect our teams to get things done. We appreciate your advice as we continue to refine how the wider business works together to support the small business cause.
1.0
6 May 2026

Toxic and fake leadership who do not care about employees

Anonymous employee
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Pros

Used to be a great company… until leadership turned it into a real-life corporate episode of The Real you know whats of Corporate America. The level of gaslighting, scripted responses, and “per my last email written by legal” energy is obnoxious. Instead of transparency, accountability, or actual strategy, they chose vibes, buzzwords, and conservative corporate theater. Morale is so deep in the ground at this point they might hit China before they hit profitability in the U.S. Wishing the remaining employees peace, clarity, and maybe a therapist covered by benefits as you deal with a team of people who's primary focus is to protect the 1%.

Cons

I’ve spent the last few weeks reflecting on the layoffs at Simply Business and the complete lack of meaningful transitional support provided to employees navigating serious health conditions. What continues to weigh on me most is healthcare. COBRA at over $1,000 a month is simply not affordable for many people who have suddenly lost their income. No one should have to choose between paying their mortgage and accessing the healthcare that literally keeps them alive. What’s difficult to reconcile is how little it would have cost a large corporation to extend healthcare coverage for employees facing severe medical circumstances while they searched for new jobs. For roughly an additional $2,000, people dealing with life-threatening or chronic health conditions could have had two additional months more of healthcare, a little more stability, safety, and peace of mind during an already traumatic transition. The severance provided was also below market value, which left me facing impossible choices between healthcare and keeping a roof over my head. During my time at SB, salaries were extremely low relative to the rising cost of living, which made it difficult to build meaningful financial security. The experience also forced me to reflect on a broader issue within corporate culture: how easily people become numbers once restructuring begins. Leadership language often emphasizes “people first,” “culture,” and “values,” but moments like layoffs are where a company’s actual values become visible. Despite having a few years of unimaginable trauma I showed up to the workplace with humor and authenticity and worked the hardest I could while navigating chronic illness, the loss of my mother, my cousin, and one of my closest friends — all while trying to survive in an increasingly difficult job market. I know I’m not the only one walking away from layoffs feeling exhausted, frightened, and deeply disillusioned by how disposable employees can become in systems designed primarily to protect corporations over human beings. I also recognize now how significantly compensation differed from comparable U.S. roles in the market, likely due to being tied to a UK-based team structure where salary expectations are very different. One silver lining through all of this has been realizing that many of the roles I’m now applying for pay more than double what I earned at SB. That has given me some hope, even while navigating the terrifying reality of being without health insurance for the moment. At the end of the day, I think the real measure of leadership is simple: when people were vulnerable, did you do everything reasonably possible to help them land safely? In my experience at SB, the answer was no. This is not a place that cares about its current or former employees.

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Simply Business Response
3w
Thank you for sharing your feedback. We’re sorry to hear your experience has felt this way. We recognize that periods of change can be challenging, and many of the decisions we’re making today are intended to position Simply Business for continued growth and long-term success. We’re seeing positive momentum across the business and remain committed to fostering a workplace where employees feel supported, respected, and informed. We appreciate you sharing your perspective.
1.0
27 May 2026
Recommend
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Business outlook

Pros

Before they fired all the good people who knew what they were doing, the biggest pro was the people. Now that they are gone, working at SB is depressing and exhausting.

Cons

Unskilled leadership across the board. The company is floundering internally with massive layoffs of tenured employees, leaving contractors to come and go like a revolving door. SB is not people first. SB does not promote within. SB does not advocate for their best employees. SB does not give structured performance increases. Moral was low before I left, and I know from others still on board that morale is even lower now following massive layoffs. From what I’ve heard from those still there, it’s a complete circus now. Don’t work here unless you love chaos, misguided strategy, not being valued for the work you do, and mistreatment and mistrust from upper management.

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Simply Business Response
5d
Thank you for taking the time to share your experience. We understand that periods of change can be challenging and impact morale across teams.We remain focused on building an environment where our teams can successfully collaborate and drive the business forward.. We wish you the best in your next professional chapter.
5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Work-Life Balance, employee engagement, people first culture and agile work. Simply Business does a great job of challenging what you know and creating new ways of working. Ask questions, do the work, get to know people for who they are, understand what motivates everyone, and align with organizational key objectives.

Cons

Not really a con, but this a place where we help each other build processes and requires dedication and true problem solving.

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Simply Business Response
3w
Thank you for sharing your thoughtful review of your Simply Business experience. We are delighted to hear that our people-first culture and agile approach resonate so well with you. We especially appreciate you noting that establishing processes here requires dedication and genuine problem-solving. This kind of inquisitive nature and willingness to ask "why" is vital to our ongoing evolution. Thank you again for your feedback and for your commitment to the growth of Simply Business.
1.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

A few nice people but mostly run by super toxic product and leadership team

Cons

This company used to care — now it’s become something I don’t recognize. Over the last few years leadership has abandoned the people who built this place: over 100 colleagues have been laid off and those left behind are treated like expendable cogs. Management’s decisions reflect priorities that aren’t about supporting employees. Pay is inadequate, morale is shattered, and respect for the workforce has evaporated. Leadership needs to own the consequences of its choices and start putting its people first — Employee experience matters and this most recent layoff shows SB believes in protecting toxic inefficient leadership with multiple homes and cars and private schools over hardworking employees. Also received reliable information that more layoffs are in store. If you did not get laid off- start looking for a job now.

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Simply Business Response
1mo
Thank you for sharing your feedback. We’re sorry to hear your experience has felt this way. We recognize that periods of change can be challenging, and many of the decisions we’re making today are intended to position Simply Business for continued growth and long-term success. We’re seeing positive momentum across the business and remain committed to fostering a workplace where employees feel supported, respected, and informed. We appreciate you sharing your perspective.
4.0
30 Mar 2026

An Interesting Company

Anonymous employee
Recommend
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Business outlook

Pros

Company ethos, people, flexible working

Cons

Communication is a downfall across the company.

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Simply Business Response
2mo
Thanks for sharing your thoughts on working here for the last few years. It is great to hear that our company ethos, the people, and our flexible working culture have made a positive impact on your experience. We believe that being supportive of each other and talking openly about our achievements is a key part of how we empower our team. Regarding your note on communication, as we continue to scale, we are focused on ensuring our information sharing remains as streamlined and straightforward as possible. We value an environment where clarity is a priority and are always looking for ways to further simplify how we connect as a team. We’d welcome the chance to hear your ideas on how we can continue to evolve in this area.
4.0
25 Apr 2026

Nice company but slow paced

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good culture, nice people and learning

Cons

promotions can get delayed often

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Simply Business Response
1mo
Thank you for sharing your experience at Simply Business. We appreciate you highlighting our culture, learning opportunities, and the great people who make up our teams. We’re incredibly proud of our strong track record of supporting the growth of our people’s careers and would love to dig a little deeper into your sentiment about promotions. Your line manager should be on hand to have regular career conversations with you, and likewise, please feel free to reach out to the People Team directly if you would like to continue the conversation – we’d always welcome open and honest dialogue.
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