Singtel Reviews | Glassdoor.com.au

Singtel Reviews

Updated Oct 15, 2019

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3.2
StarStarStarStarStar
Rating TrendsRating Trends
59%
Recommend to a Friend
74%
Approve of CEO
Singtel CEO Chua Sock Koong
Chua Sock Koong
244 Ratings
Pros
Cons
More Pros and Cons
  1. Helpful (1)

    "Overall neutral experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Consultant in Sydney
    Recommends

    I worked at Singtel

    Pros

    It has good work enviornment Flexible work hours Good benefits Senior Management is good and quiet flexible as well

    Cons

    Too much politics Personal Growth in the company is not that easy Policies and Procedures are not up to mark Not much training is provided

    Singtel2011-01-24
  2. Helpful (2)

    "Haha....good luck!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Singtel part-time

    Pros

    Depends on who your manager is. However, I use that very loosely.

    Cons

    Management styles is very inconsistent which reflects heavily on how Singtel operates as a brand. Which, in turn, affects the quality of the experience for employees. Plus, for new hires: you really have to know someone. Their hiring system is a joke. The amount of candidates that were denied for jobs, who had 4+ years of retail sales experience only to be told "the company wanted someone whos background was more... aligned" was alarming.

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    Singtel2017-08-02
  3. Helpful (1)

    "change managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Singtel

    Pros

    variety of project available offer opportunities

    Cons

    constant restructure causes too much resource reallocation and disruption

    Singtel2017-06-01

    Singtel Response

    June 22, 2017VP, Group Talent Management and Development

    Thanks for sharing your views. Yes, projects here are exciting and offer opportunities for learning. Those who like challenges will like it here. Your view on constant restructuring is a new point of view, most of the feedback we have gotten so far is that it is "stable". Having said that, disruptions are a new norm, so it will be necessary to make changes to ensure we stay ahead. All the best to your new career !

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  4. Helpful (1)

    "Not too bad"

    StarStarStarStarStar
     

    I worked at Singtel

    Pros

    Good stepping stone for Jnr

    Cons

    Too many hierachy Bad performance review system

    Advice to Management

    progress is rather slow

    Singtel2016-10-25

    Singtel Response

    October 31, 2016VP, Group Talent Management and Development

    Thanks for the feedback. Wishing you all the best in your future endeavors..

  5. Helpful (2)

    "Review People Agenda for a truly MNC Regional Strategy & Delivery"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Training Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Singtel

    Pros

    Career options are aplenty with the ICT growth of the business. This provides new options for learning and career switch

    Cons

    Group works in silo although it is regional telecommunication company

    Advice to Management

    Establish a truly MNC regional strategy and delivery for people agenda - talent mobility, talent management, training and capability development - which are all now working in silo entities of Singtel, Optus, NCS, etc. People Agenda need to be consolidated for a truly MNC status.

    Singtel2016-06-05

    Singtel Response

    June 13, 2016VP, Group Talent Management and Development

    Thank you for your feedback. Would love to hear more about your ideas and how to implement this. We definitely want to improve in this area. If you are comfortable, do reach out to me at angelineoh@singtel.com

  6. "Worked as an intern with Singtel"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Singtel full-time

    Pros

    Team members are very helpful with work, and is quite advanced with data science.

    Cons

    Not that much interaction with team members, it is mostly just a full on desk job and not that exciting

    Singtel2019-10-15
  7. "Nice people, but challenging processes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Singtel full-time for more than a year

    Pros

    • Bosses are great people, generally want you to do well in the organisation but a lot of things is not within their control. • Majority of the colleague wants the company to do well. • Strong team bonding that make challenging situation bearable. • No room for non-contributor, organisation undergoing drastic digital transformation. • Top Management occasionally thinks about the well-being of their staff which is... rare for a 17,000 staff organisation.

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    Cons

    • Sales driven organisation. Sales figure is no. 1 whereas operation and delivery is place as no. 5,679 • KPI unrealistically challenging, however only a handful met those expectation. Maybe 1 out of 50 folks. • Process too tedious, loading an order can take up to 9-13 approvals. • highly regulated by IMDA. • Regulatory, Audit and Legal call the shots in every aspect in this organisation. • Product hardly any... innovation, follower but not market changer.

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    Advice to Management

    Hope that it is possible to bring the organisation back to it former glory.

    Singtel2019-10-15
  8. "Test engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Singtel full-time

    Pros

    Everything is great to work with

    Cons

    Overall is good and bad

    Singtel2019-10-01

    Singtel Response

    October 14, 2019VP, People Operations & Employee Experience

    Dear Test Engineer, let's work to make the 'bad' become 'good'.

  9. "Sales Promoter"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Singtel part-time

    Pros

    Pretty easy job, just have to talk to random customers and try to sell them Singtel products. Managers are generally nice.

    Cons

    Full timers are pretty unhelpful, don't care about you. You're literally on your own for the first few times until you get to know them.

    Singtel2019-10-14
  10. "Salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Singtel full-time

    Pros

    Welfare and benefit is not bad

    Cons

    Traditional company and do not have so much innovation.

    Singtel2019-10-14
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