This agency operates like a sorority run by leadership cliques. Favoritism, gossip, and exclusion are embedded in the culture, and if you’re not part of the “in” group, your contributions often go unnoticed. As you can see, most positive reviews are written by current employees who have worked there for 5+ years. The company promotes an image of empowerment and sisterhood, but behind the scenes it’s emotionally exhausting and unsustainable. Employees regularly work 50+ hour weeks with little acknowledgment or concern, despite leadership’s public insistence that anyone working over 45 hours is “flagged” and supported. That claim is entirely false, overwork is normalized, not addressed.
Professionalism from leadership is often lacking. Constructive feedback is discouraged unless it flatters management, and attempts to set boundaries or raise concerns are interpreted as a lack of dedication. There’s a clear disconnect between leadership and staff, where appearances and performative positivity are prioritized over transparency and accountability. Even though turnover isn’t constant, morale is low. The gaslighting around the culture, where legitimate issues are spun as “misunderstandings,” makes it hard to trust that anything will improve.