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Smartbox Worldwide

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Smartbox Worldwide Reviews

3.6

71% would recommend to a friend

(344 total reviews)

Olivier Faujour

80% approve of CEO

68% positive business outlook

Smartbox Worldwide has an employee rating of 3.6 out of 5 stars, based on 344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smartbox Worldwide employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

344 reviews
4.0
12 Oct 2014

Colleagues are friendly

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

environment and team members are good

Cons

not much to say here

1.0
3 Mar 2018

Poor company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some nice people, nice mix of cultures Trying to care about environment

Cons

Not competitive salaries, unqualified team leaders, untrained managers, no opportunity to grow. All of this makes Smartbox a company that's not worth working for. And it seems like the HR people refuse to open their eyes on this, as they are justifying themselves on each bad comment without trying to work on the real issues. Most of the managers have absolutely no clue about how to deal with people and how to manage their team. People should learn how to manage themselves before attempting to manage others. A good manager needs to trust and know enough its own skills, and must hire smart and skilled people without fearing their success. But at Smartbox, the more qualified and proactive you want to be, the more chances you have to be left on the side by your managers. Except when they need you work numerous extra hours. It's a very selfish way to manage, as they are doing things for their own benefit only. They don't have a global vision on a project, and have hard time communicating clear informations. It is a pity, because you will meet amazing people, but they will all leave as soon as they can. Many examples of bullying from the managers, regularly coming from their lack of confidence, and probably due to their young age.

1.0
20 Feb 2018

Sad experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You will meet a lot of great people, until they realise the company doesn't deserve them and they will leave.

Cons

Location: some people can think the location is perfect because is city centre. But you should know that you will deal all the days with the worst people of Dublin. You will see drunk people, someone peeing on the company wall, nakers buying drugs, or guys stealing phones. Management: They only think in their own benefit. They don’t care about employees, the philosophy is: If you can make you indispensable better. No team work, no handover, no documentation, no training, no promotion (except if you are the best friend of another boss). You can listen comments like: "We are not interested to give training to the people because if we do they will move to another job, when they realise their salary here is lower than the market." Bulling to employees, don’t try to express your opinion because they don’t care, if you are not a boss is better if you talk to a wall. Only if you leave the company they will call you to offer you better conditions. Life balance: When you have more work than you can handle, when you bosses puss you, when your happiness is not important, when you need to work after working hours… there isn’t a good life balance. Benefits: all the typical benefits all the companies have, adding you have discount in their products (funny fact you can’t use in Ireland because for the moment they are not selling the product here). Inside of the building you will find a canteen without enough space for all the employees, is normal go to eat at your desk because is not space. (Anyway the food from the canteen is always the same and after a month eating the same you won’t buy food there any more). The games room, only can afford 20 people maximum, and you will see always the same guys playing FIFA and table football, don’t try to go to do a different thing because is not space for you.

avatar
Smartbox Worldwide Response
8y
The Company is full of great people. Each person is encouraged to live the Company values. Exemplary performance is recognized and rewarded by management. From day, one employees sign up to a host of employment benefits, to include full access to our enterprise wide learning library, non-contributory health insurance and monthly team events. Good luck on your professional journey elsewhere.
Viewing 1 - 3 of 344 Reviews

Glassdoor has 498 Smartbox Worldwide reviews submitted anonymously by Smartbox Worldwide employees. Read employee reviews and ratings on Glassdoor to decide if Smartbox Worldwide is right for you.