Smartsourcing Reviews

The general manager seems to be doing very little to contribute to the company’s success. His new executive assistant spends most of the day idle, with little to no action on his behalf. It's baffling to see such high pay for a lack of productivity. In meetings, neither of them takes notes or offers any insights—there's no real contribution. The free lunch has been disappointing lately, with smaller portions and even spoiled food on occasion, yet management does nothing to address the issue. Smartsourcing is rampant with office politics. If you're close to upper management, you’re more likely to be promoted or moved to a better role, regardless of performance. Meanwhile, some team has been waiting for a raise for over three years, with no clear timeline or accountability, just the vague excuse that "they're working on it." There's a lack of structure and follow-through, and it feels like there's no real process in place to address employee concerns. I would not recommend working here under any circumstances. The company claims to have a structured process, but in reality, there is no due process when it comes to performance management or employee concerns. They may appear to follow protocol to avoid trouble with DOLE, but in practice, they push employees to their breaking point, forcing them to resign rather than addressing issues fairly or professionally. I was issued a Notice to Explain (NTE) without any solid evidence to back up the claims. Despite providing strong evidence in my defense, I was still hit with two more NTEs with no clear reasoning or actionable plans for improvement. It felt like a constant game of moving the goalposts leaving me with no option to resign. The management is exceptionally poor, with a clear bias in decision-making and a lack of transparency. There's favoritism in hiring and promotions, and the process is far from merit-based. They often bypass standard recruitment procedures and hire directly, offering huge salaries to those with connections rather than qualifications. It’s all about who you know, not what you know. Overall, this company fosters a toxic, high-pressure environment where employees are constantly left feeling unsupported, undervalued, and demoralized. Avoid this place at all costs if you want to preserve your mental well-being and career integrity.

Last November, we experienced spoiled food. We complained, management said it'll be dealt with. I doubt that. Management is a good friend of the food provider. Bad food is happening ever since, we complained about it, but the general manager is not acting on it. He's friends with the food provider. Politics at its worst. If you're not friends with the general manager, you'll never be promoted. Look at the people around him. Check out the people always around him. Check out the pictures on the social media. All the people around him are living the good life. 45k above salary with easy workload. You're blind if you don't see that. His non-billable friends are probably taking most of the monies being paid by the clients to their billable associates and specialists. Most probably, the billable associate and specialists are getting from 17% to 23% only from what the clients are paying them. Truly a bad practice.