Does Smith Commerce pay their employees well?

According to anonymously submitted Glassdoor reviews, Smith Commerce employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Smith Commerce. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Smith Commerce?

54% of Smith Commerce employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smith Commerce 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Smith Commerce?

Project Manager (8) , Software Engineer (8) , Manager (7) , User Experience Architect (5) , Developer (4) , (2) , Account Director (2) , Business Analyst (2) , Customer Service Representative (2) , Sales Associate (2)

What are the pros of working at Smith Commerce according to real employee reviews?

"Great people to work with" ((in 37 reviews)); "Great culture and really professional people." ((in 8 reviews)); "Good team of co workers." ((in 7 reviews)); "Good work/life balance" ((in 6 reviews)); "Good benefits" ((in 6 reviews))

What are the cons of working at Smith Commerce according to real employee reviews?

"Poor leadership." ((in 11 reviews)); "Management follow through is poor." ((in 10 reviews)); "Now many of the upper management are gone and the new management is trying to find their footing." ((in 4 reviews)); "Long hours on the job" ((in 4 reviews)); "No 401K match" ((in 3 reviews))

What are employees saying about Smith Commerce redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Smith Commerce redundancy and their outlook for job security at Smith Commerce in 2026.

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Smith Commerce

Smith Commerce Reviews

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3.6

54% would recommend to a friend

(194 total reviews)

Karrie Willis

Not enough data to show CEO approval

52% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.7

Work/Life balance

3.5

Compensation and benefits

3.4

Culture and values

3.3

Career opportunities

3.1

Senior management

Smith Commerce has an employee rating of 3.6 out of 5 stars, based on 194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

194 reviews

4.0

5 June 2026

Fast paced. Not clear career path. Cool projects.

Fulltime employee

Recommend

CEO approval

Business outlook

Pros

Projects are interesting and there are a lot of smart people trying to do their best. They care about your life outside the “office”. Fully remote company is a bonus these days. They trust you and hour work.

Cons

Fast paced projects. If your are not used to it may be very stressful. Career path is not clear so there’s no way to know how you can get a promotion.

2.0

23 Feb 2026

Family - Ha!

Operations

Recommend

CEO approval

Business outlook

Pros

The work and partners are exciting

Cons

the company claims to be a family. however, culture is miserable and hr policies and leadership are a joke. there are favorites and if you're not in the inner circle that travels with the ceo for late night booze filled events, you're treated as trash. the company will be sold off soon so stability isn't there

3.0

9 Feb 2026

Worklife balance

Bdr

Recommend

CEO approval

Business outlook

Pros

Work life balance and all

Cons

Meetings are too stiff and boring

Viewing 1 - 3 of 194 Reviews

Jobs at Smith Commerce

Senior Functional Analyst

Remote

View job

Sr. Project Manager - Commerce

Columbus, OH

USD 63K - USD 103K /yr

(Glassdoor Est.)

View job

SAP Commerce Cloud (Hybris) Technical Architect

Columbus, OH

USD 66K - USD 121K /yr

(Glassdoor Est.)

View job