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      Smith.ai

      Engaged employer

      Smith.ai Reviews

      4.2

      85% would recommend to a friend

      (279 total reviews)

      Aaron Lee

      85% approve of CEO

      75% positive business outlook

      Smith.ai has an employee rating of 4.2 out of 5 stars, based on 279 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Smith.ai employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

      Reviews by job title

      279 reviews
      5.0
      7 July 2026

      Great support and training, but callers can be challenging

      Virtual receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      *no commute *a variety of businesses to answer for *Plenty of training and learning material provided *a lot of support through training and after training, even *easy-to-follow instructions and guidelines

      Cons

      Honestly, the only cons I could have all come from things out of Smith.ai's control, such as the callers' attitudes and the tough, relatable things we have to hear they have gone through

      5.0
      30 June 2026

      Excellent training and supportive management with flexibility

      Vr
      Recommend
      CEO approval
      Business outlook

      Pros

      Training is excellent. The trainers really have your back to make sure you are ready. The communication with management is also excellent. They respond quickly to any concerns you may have. The flexible schedule is awesome! I can honestly say I enjoy my job and working here.

      Cons

      I haven't came across anything I would consider a con.

      Viewing 1 - 3 of 279 Reviews
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      ReviewsSmith.ai reviews

      Glassdoor has 338 Smith.ai reviews submitted anonymously by Smith.ai employees. Read employee reviews and ratings on Glassdoor to decide if Smith.ai is right for you.