I have worked for this company for years. Most of the customers know the owner and I have never met a customer, coworker, or anyone else who had a bad thing to say about the owner. The owner's integrity is reflected in the company. They put the customer first. I cannot say enough good things about this company.
Cons
On-call schedule for the technicians, but that is par for the course in this industry.
They provide any tools/material you need. Customer base is amazing. Dispatchers are some of the greatest people I’ve ever met, and are true professionals at their jobs.