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      Sofitel Hotels

      Part of Accor

      Engaged employer

      Sofitel Hotels Reviews

      3.3

      52% would recommend to a friend

      (421 total reviews)
      avatar

      Sébastien Bazin

      74% approve of CEO

      33% positive business outlook

      Sofitel Hotels has an employee rating of 3.3 out of 5 stars, based on 421 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sofitel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

      Reviews by job title

      421 reviews
      1.0
      9 June 2026

      Systemic Marginalization Under the Guise of "Luxury Hospitality"

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      If you’re looking to push the absolute threshold of your mental health and see how much gaslighting you can endure on any given day, this is the place for you! It is truly a masterclass in psychological endurance—especially if you have any sort of family responsibilities or personal obligations outside of work.

      Cons

      For a company whose defining ethos is built on providing 'heartfelt care,' they sure do an interesting job of abandoning their explicit employee promise to ensure teams 'Enjoy & Feel Valued' the moment they manage to completely invert those words the moment an employee faces real-world challenges, substituting empathy with hostile isolation replacing support with systemic marginalization and retaliatory conduct.

      Viewing 1 - 3 of 421 Reviews
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      ReviewsSofitel Hotels reviews

      Glassdoor has 734 Sofitel Hotels reviews submitted anonymously by Sofitel Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Sofitel Hotels is right for you.