Reviews by job title

4 reviews
1.0
6 Oct 2025

Like working for the devil or a dictator

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- it's a job - it's not unpaid labor

Cons

- micromanagement - feels like high school - gossip, favoritism, toxic - owner takes advantage of your time - management tries to get everyone to leave - mostly negative feedback given at all times

5.0
9 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Management Professionalism Peaceful ambiance Co Worker comradery Therapists Skill level Cleanliness High end Products Location-Domain Supplies stocked Competitive pay

Cons

I would like more opportunities for bonuses and raises, etc. Other than that, can't think of any.

3.0
13 Nov 2023
Recommend
CEO approval
Business outlook

Pros

You are usually fully booked if you are a FEMALE therapist Pay is decent, opportunities for add-ons/commission Tips are decent Hydraulic tables, dimmable lights, warmers in every room Easy parking (garage behind building, free) Lubricants are provided

Cons

Major issues with company morale, therapists are miserable High turnover Regular drama, unprofessional behavior among therapists - especially from senior therapists towards new hires. (ie. gossiping about clients, management, other staff members, having extremely inappropriate conversations *loudly* in break room) Schedules are inflexible and availability is random TINY break room / lack of facilities for staff Time disrespect from management, lack of communication Micromanagement: rooms are inspected every day, moles within staff that run straight to management over any "mistakes", you MUST follow their protocol or you will be approached by their trainer/forced to retrain Owner is nowhere to be found 99% of the time Multiple complaints from therapists about things being broken, needing to be replaced (towel warmer door flew off during a session, lights never work, face cradles missing velcro, etc.) Little-to-no communication within company (no slack, etc.)

Viewing 1 - 3 of 4 Reviews

Glassdoor has 4 Spa Sway reviews submitted anonymously by Spa Sway employees. Read employee reviews and ratings on Glassdoor to decide if Spa Sway is right for you.