SpartanNash Reviews

3.6

61% would recommend to a friend

(1,611 total reviews)
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Tony Sarsam

69% approve of CEO

55% positive business outlook

SpartanNash has an employee rating of 3.6 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpartanNash employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
1 Apr 2018
Recommend
CEO approval
Business outlook

Pros

If you can't find anything else, its something until you find something better.

Cons

Low pay, idiots in charge. Lazy people get promoted and protected and good workers get tortured.

4.0
26 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Its a great place to work for this type of job. I didn't mind the hard labor work and the benefits are great! you start out with 2 weeks vacation and can buy up to one more week after your 90 days ( a total of 3 weeks! ) for about $10-$12 a paycheck not many places give you 2 weeks let alone 3 without putting 10+ years in the company first. You automatically get 3 weeks after 5 years and still have the option to buy an extra week. You get paid on how fast you work so base pay is $14 an hour and if you have prior warehouse selecting experience (USFOODS, Sysco, etc.) and know how to operate a double or triple pallet jack you can make up to $23/hour within your first 2 weeks. Standard work schedule is supposed to be 4-10s (work 4 days 10 hour shifts) from 7am to when finished ideal time is 5pm.

Cons

I hope this varies per location. The bad? Well management is not that great..the company usually hires within first which is understandable but they will hire people who have never stepped into a warehouse or know the operations or just plain lazy people who just want to sit in the office without doing anything. They lack leadership and guidance and are not held responsible for any mistakes or problems that keep reoccurring under their supervision. HR I feel like they could step up and put them on a action plan or make them take some type of management or leadership classes but I fail to see them do anything other than hire more people to fill the problem. THE HOURS! You will work anywhere between 50-70+ hours A WEEK. Unless your married or have kids you'll be fine, but they will work you to death. They do not care about your health or anything about you as long as "the job gets done" or you brown nose them. The current supervisor doesn't seem to care about anything as long as your just working..even if its a 15+ hour day he'll be gone by 5pm. The other supervisor well he's just trying to hold out until his military benefits kick in so he doesn't really put much effort into doing the right thing or his job at all..Oh and they just laugh and talk crap behind employees back if they're having any issues or problems inside or outside of work. I don't know maybe they've been through so much crap themselves before getting the position and gave up on trying to make a difference or better work place, but I guess we'll never know. Career advancement! They will cross train you if you ask and if there's availability and when you do they will make you do other jobs without proper pay and make you stay until all operations is done even if its not your job. Your only advancement will be within the warehouse so unless that's your goal i would work towards something else.

2.0
21 Aug 2018

Perspective from retail-level manager with 10+ years with company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Schedules are pretty flexible and easy to work with and get accommodated, but that is entirely dependent upon who you work for within the company. But the overall culture is that we're pretty laid back about time off requests and work around them when Decent benefits. 50% 401k match up to 6%. Reasonable vacation time.

Cons

The stores are failing (operating at a loss) and conditions have become terrible working within the stores. Wages are not competitive so nobody wants to work for us, and many quit within 6 months. So we're at a point where we hire nearly anything we can get. Currently over half of our staff has worked for us for less than 6 months. Due to this and other reasons, morale is near an all time low. Sales have been slowly declining over the years and the strategy employed by upper management has been to cut our expenses to the barebone, so we never have enough people to run a store, which has been losing us many of our long term loyal customers. It's also hard on the staff, so many who are above the entry level work are stressed out and we're losing people who have worked with us for 10 or 20 years. Our software is also terrible. Just look at the scores of the "YES" rewards app vs any of our competitors. The score for our app is a 2.5 (where there is a floor of 1, so it translates to a 1.5 out of 4). The app is terrible, and this trend is reflected in all of the software and equiptment we're given within the store.

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