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Spectrum Retirement

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Spectrum Retirement Reviews

2.3

29% would recommend to a friend

(300 total reviews)

John Sevo and Jeff Kraus

30% approve of CEO

26% positive business outlook

Spectrum Retirement has an employee rating of 2.3 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Spectrum Retirement employee rating is 33% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

300 reviews
1.0
13 May 2019
Recommend
CEO approval
Business outlook

Pros

Pros are the residents and families you get to work with and help everyday! Some great team members and a nice pretty atmosphere in the buildings.

Cons

This company has gone so far away from what they were when I first started with them 3 1/2 years ago. I loved my job and excelled as one of the highest sales performers in the company. As new management moved in, things started to change and I chose to leave. Well this is when you learn the real truth about the integrity of this company. I resigned with a 30 day notice as their policy states you must do in order to be paid out. If given less it states you wouldn’t be paid out. That was a joke! You aren’t getting paid out either way! I left them with 5 pending move ins, never stopped selling even though I knew I wouldn’t be paid on those or even a month of bonuses before that. They pay you bonuses and notice I didn’t say commissions, as when new leadership came in, they changed the terminology to say bonuses so it can be taken away at any given time. Well if you’re a top performer, you know we wouldn’t work for a company at their base rate, we work for the bonuses/commissions. I left my building with 5 pending move-ins when I gave my resignation. I figured they would be happy with that. Even though I didn’t expect to be paid on two months of move ins, I did anticipate Spectrum to pay me my 30 days salary that I was willing to work, which also included my next bonus to be paid out within that timeframe. Well this is how it was handled. They said I was relieved of my duties and could leave. They will pay me two weeks of my 30 day notice rather than the 30 days and would not pay the last bonus check that was to be paid out. Mind you, this is their policy that I did adhere to the exact letter. Well not only did they not hold up that end of the bargain, I received my last check today. They didn’t pay me the two weeks promised either. It was PTO only. In the course of all of this, I have reached out numerous times to get questions answered and the HR won’t even call me back. I have not received an exit interview, nothing to let me know when my benefits for insurance are terminated. They like to post positive reviews to push any negative reviews to the bottom so be ready for all the positive reviews to come. I can assure you, the things I saw in this company are far from professional and right down appalling. I loved my job and excelled at it! Nobody can take my integrity away! They wanted to be shady so I thought it was only fair to share my experience so others can be enlightened on the truth. I’ve worked for other senior living communities and they always paid me out what I had earned. Be careful with this company and when planning your exit with them.

1.0
21 May 2022

High Level Toxicity Alert

Recommend
CEO approval
Business outlook

Pros

Zero pros to share. I encourage anyone considering working for this company to really think about what they are looking for in their culture, environment, and expectations from leadership in any role you are in. High turnover for a reason - including at the corporate level. The CEO sets the tone for how poorly this company is run and it all flows downstream. If you are looking to quickly move up in a company this may be good for you, as the turnover is so high that you may receive promotions quickly because corporate and facility leaders either walk out or are fired pretty quickly.

Cons

Can't stress enough the level of toxicity oozing from this place. People are treated so poorly at every level of this company it is actually disgusting. There is yelling, use of fear tactics to motivate teams to work beyond reasonable expectations, discrimination, favoritism, untrustworthiness of all employees, so much drama, anxiety, and depression in the corporate office. The best thing that happened was forced work from home during COVID lockdown which was a welcome relief from going into office. This is all from the HR lens. My advice ... don't do it, because you deserve better!

1.0
6 June 2022

Corporate office is a joke

Recommend
CEO approval
Business outlook

Pros

The residents are why you work here. That is literally it.

Cons

Corporate office has no clue what they are doing. They don’t trust EDs or department heads to do their job correctly, constantly interfering with day to day stuff that they should let the people they hired to manage manage, and trying to be the cutting edge in senior living without giving the appropriate recourses or education to staff, then lecturing department heads when rollouts are botched because cooperate doesn’t know what they’re doing. These people who get salaries have never worked a day in one of these communities but want to dictate hiring practices, budgets, rules and regulations without having a trace ammoint of knowledge as to how those rollouts will actually affect day to day operations. If you’re going to hire directors to run departments, let them run departments. Don’t strip hiring power away from EDs. Don’t give commands to activities but no budget for said demands. Don’t switch marketing software without plans in place and proper education. Don’t hire people if you aren’t going to trust them to do their jobs. Don’t be in a corporate position overseeing people doing jobs you could never do for an hour let alone every day. Not to mention the complete lack of empathy from corporate HR nor the fact that communities don’t have someone strictly for HR they hire accountants and make them serve as HR with no training and wonder why everyone feels they have no support from management. They’re just a management company that only cares about money; residents, employees, and common sense are not of concern for the executives. Only how little they can pay, how much they can charge, and how much they get paid. Don’t more your family into a spectrum community and DEFINITELY don’t work here. You will just be a number to them, they’ll milk you for all you’re worth, and the moment you say they aren’t doing things right you’re terminated. And not rehireble

Viewing 1 - 3 of 300 Reviews

Glassdoor has 305 Spectrum Retirement reviews submitted anonymously by Spectrum Retirement employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum Retirement is right for you.