SpotHero Reviews

3.7

65% would recommend to a friend

(152 total reviews)

Mark Lawrence

74% approve of CEO

52% positive business outlook

SpotHero has an employee rating of 3.7 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SpotHero employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

152 reviews
2.0
1 Feb 2022
Recommend
CEO approval
Business outlook

Pros

* competitive pay * most ICs are great to work with. some very smart and talented people and always willing to help * flexible schedule * discovery day to put time into learning new stuff is a great idea * mature CI/CD with a lot of ability to learn and toy around with new tech

Cons

* sexism is rampant in upper management and ignored. the people team took no action once this came to light. multiple female colleagues were afraid of the CTO and the advances made on them. * CTO made multiple sexually explicit and graphic comments towards several women * CTO embodies the person from sexual harassment training to avoid/not be like. quid pro quo, unwelcome advances, invitations outside of work, sexually explicit remarks, retaliation just to name a few * when leadership is made aware of a major issue (like a sexist CTO or discrimination incident) they sweep it under the rug and pretend it never happened * multiple incidents and reports of verbal harassment by senior leadership towards junior employees were ignored * incompetent leadership. beyond tolerating the toxicity of the c-suite, they make it worse by being disconnected from the company, culture, industry and only seeking to get their agenda across the line. be prepared to manage yourself/your team on your own and hope leadership doesn't come and stir up the pot * certain teams are heavily favored and get carte blanche of whatever they want while others are neglected and overworked * covid layoffs were predominately non-white-male employees, even though many were top performers

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SpotHero Response
4y
SpotHero has flagged this review in violation of Glassdoor community rules because the post contains patently false and misleading information. We have always welcomed criticism and constructive debate, but slander and libel cross the line. SpotHero Leadership
3.0
12 Dec 2021
Recommend
CEO approval
Business outlook

Pros

* hires talented engineers * loved working with my team * liked my managers for the most part * nice office in downtown Chi * supportive of employees during Covid

Cons

* CTO is a huge creep.not surprising to hear he sexually harasses female employees but surprised to see that they kept him on * lots of fires and late night pages *no time to fix problems causing fires

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SpotHero Response
4y
Thanks for the shout-out to our talented engineers. They work hard to keep us rolling, along with driving both growth and innovation and we appreciate them too! As for the comments about a specific employee, we take all complaints of inappropriate behavior seriously and we investigate them as a top priority, with no exceptions. We're committed to providing a safe, inclusive and welcoming environment for all our humans. When there’s a complaint or concern, it can be expressed either directly to our People team or submitted anonymously through a third party platform. Following such a complaint, a prompt and thorough investigation will occur and appropriate corrective action will be taken in accordance with our policies and based on the findings of the investigation. If you are up for it, the People team would love to hear more about your comments or answer any questions that you may have, to the extent we’re able to do so. If not, we thank you for your feedback and for being part of the team. The People Team
2.0
20 Aug 2021
Recommend
CEO approval
Business outlook

Pros

- Great coworkers on the individual contributor level - Interesting problems to work on - Incredibly varied tech stack

Cons

- Sexism, sexual harassment, and bullying claims against upper management are swept under the rug - Multiple employees have left due to specific people in Engineering upper management and those people are still at the company - Several products weren't stable resulting in crushing on-call rotations. Management did not have interest in prioritizing fixing these products.

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SpotHero Response
4y
Thank you for acknowledging the great people that work here at SpotHero, as well as the interesting and cutting-edge problems that each and every one of us get to work on here. In terms of the tech stack, in most situations we don't dictate what software, technology, or application must be used to solve a problem - this gives engineers the ability to be creative when solving challenges. We try to strike a balance between innovation and consistency. Regarding on-call rotations, Engineering leadership is actively partnering with the People Team to recruit and hire more humans to join the team to support these initiatives and enable more capacity for the team, while prioritizing the products that the team is working on. Providing a safe, welcoming, and inclusive environment for all of our team members is our number one priority. We take employee allegations around sexism, sexual harassment, and bullying very seriously and, to that end, provide multiple ways to report any incidents or concerns in the workplace, including in an anonymous fashion. We have recently highlighted different ways of reporting incidents or concerns in the workplace in all-team-meeting announcements and company-wide emails. When we have learned of issues in the past, we have acted quickly to thoroughly investigate and institute corrective action where it is warranted. We are troubled by your allegations that some claims “are swept under the rug,” as we promptly investigate any and all claims that we are made aware of, and then take appropriate steps to resolve the situation. If you are up for it, the People Team would love to hear more about your comments. If not, we thank you for your feedback and for being a part of the team. We wish you the best in your future endeavors. The People Team
Viewing 1 - 3 of 152 Reviews

Glassdoor has 165 SpotHero reviews submitted anonymously by SpotHero employees. Read employee reviews and ratings on Glassdoor to decide if SpotHero is right for you.