State Farm Reviews

Updated Sep 24, 2021

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Found 11,864 of over 12,644 reviews

3.6
62%
Recommend to a Friend
69%
Approve of CEO
State Farm President and CEO  Michael L. Tipsord
Michael L. Tipsord
3,683 Ratings
Pros
  • "great benefits with paid time off(in 625 reviews)

  • "Work Life balance was great but very stagnant opportunity(in 457 reviews)

  • Cons
  • "Metrics drivenGood work life balance and great potential for longevity(in 446 reviews)

  • "Since each agent is an independent small business there are no benefits aside PTO(in 274 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee, less than 1 year

      job review

      Feb 21, 2020 - Field Service Engineer in Landover, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      nice place to work in

      Cons

      work too many hours daily

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    2. 3.0
      Former Employee

      An Amazing Decline/Trust Your Gut

      Mar 8, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      (At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

      Cons

      (At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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      687 people found this review helpful
    3. 4.0
      Former Employee, more than 5 years

      Too commercial

      Sep 16, 2021 - Senior Claim Specialist in Frederick, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay and tons of overtime if you want it

      Cons

      They used to be great to work for now to commercial and they don't care about employees or customers only numbers on the board

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      3 people found this review helpful
    4. 5.0
      Current Employee

      Good company

      Sep 23, 2021 - Office Representative in Silver Spring, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Big client base & flexible schedules

      Cons

      Dont have any at the moment

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    5. 4.0
      Former Employee, more than 1 year

      Receptionist

      Sep 23, 2021 - Receptionist in Clarksville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy, good coworkers, low stress

      Cons

      low pay, not many days off, deals with angry customers.

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    6. 4.0
      Current Employee

      Personalized customer service and lots of support options

      Sep 23, 2021 - Insurance Account Representative in Hamilton, OH
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of networks to rely on for help.

      Cons

      Very sectioned. Different departments do not work with each other.

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