2.0
24 June 2026
Great tools and supportive colleagues hindered by poor management
Former employee, more than 3 years
Plymouth, England
Recommend
CEO approval
Business outlook
Pros
Company van, tools and equipment all good.
Cons
Low wage for the industry. Terrible management. Promoted people they shouldn't have. No concept of locations or timings for field service workers. Would tell customers you would arrive for 7am but lived 3/4 hours away before confirming with you. Would often ask you to stop by a breakdown "on your way home" but job was always miles away in the wrong direction when you were already 2+ hours from home at 4pm, because "it looked close on the map." Engineers were great, lots of the other workers worked hard and treated everyone well. Unfortunately upper management ruined it for most people.
