Pros
- There are a ton of really smart and personable people to work with. One of the most diverse work forces I have been a part of - Depending on the division or team you are in, you can have a better or worse product and team dynamic - The compensation and benefits are solid - The tooling and technology are solid - Fully remote
Cons
- Sure is in decline. There has not been a major enterprise sale in 2 years. The company has been living off existing bespoke services business without any substantial growth. In reality despite many undermined attempts, there is no scalable product despite being at series C. As other reviews have mentioned, there is only more bespoke agency work. Many clients who get onboarded leave within a few months because what they are sold differs so greatly from what we offer/they needed. - Some of the PM positions are not true product management. You act as a project manager translating client requirements exactly as they are presented to you. Because of lack of a customer base and exec expectations, you cannot push back and clients dictate your features and remove your autonomy. Some PMs do not even have an engineering team under them. - Good ol boys club in top level leadership. Since these leaders have been around for awhile and are all best buds, they are protected despite negative review feedback and our product and sales failures. The VP of product reports to the CTO, who together overrule and undermine bottom up product strategy and decision making constantly while also failing to set any strategy themselves. - Since we have no new business, leadership gras at straws and desperately shift team priorities on a dime, setting arbitrary and unrealistic deadlines. For example, having a team drop everything to build on a prospective client demo for a piece of functionality we don't actually have and expecting in a week. - Additionally, despite preaching transparency, leadership kept quiet when they laid off several respected and long standing EM's and product managers this year, providing them no notice, reason, or severance. - No bonus structure or 401k match. The equity at IC level is paltry and is a closely guarded subject by leadership. Raises this year were below inflation, with some getting promoted but only low single digit increases in comp. Given the state of affairs, most I know at the company are currently looking for jobs. It's hard to leave given the salary base and current tech job market, but I would not be surprised if there were massive layoffs this year. If you are a prospective applicant I would think twice and take into account Sure was a great place to work two years ago as indicated when of the reviews were written. But unfortunately the company has failed to make the headwind necessary to be successful and is on a path towards failure.