Sushi Hub Reviews

2.8

22% would recommend to a friend

(152 total reviews)

8% positive business outlook

Sushi Hub has an employee rating of 2.8 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

152 reviews
2.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

1. Abundant free food for the closing shift, was taking like 10-20 rolls and other sushi home. (Not sure if this applies to all stores, but the one I worked at was fine with it and encouraged to take food home since unsold food goes to the bin anyways.) 2. Customers are easy going, most customers just come and go for the food, there is never/rarely any bad interactions. 3. Get to learn some culinary skills.

Cons

1. EXTREMELY low pay, Even McDonalds has a significantly higher wage, for example at Mcdonald's and other workplaces when I was 14-15yrs old paid $13-17 p/h, at sushi hub It was $14 p/h when i was 17 yrs old! Getting paid lower than when I was younger was a shock. 2. Upper Management were horrendous, (this may not apply to all stores). While everywhere can have management issues, Sushi Hub had some of the worst management I've experienced. They would severely cut hours but would still expect the same AMOUNT and QUALITY of work to be done which is impossible. All my coworkers except for me had actually been clocking out on time BUT still staying behind 30m-2hours per shift to finish their tasks doing UNPAID OVERTIME (which is illegal for the business), just avoid management from getting upset from their overtime (which was hours we originally had but was cut). I was the only one actually clocking out legitimately when I finished my tasks which was 30-1hr overtime which the management saw and had an issue with and I was blamed and compared against my other coworkers since they clocked out "on time" in the records even though I took the same/less time than them in reality. They would also blame and threaten workers, for example one day it was just a slow day, the team members aren't responsible for the amount of customers coming in, we don't have anyone outside with a sign waving come in to get sushi! It's the costumer's themselves that decide if they feel like sushi. However due to the low sales, management threatened staff members in the group chat and gave them a formal warning and a strike (3 strikes = fired). If anything, blame your marketing team sushi hub, instead of the workers who did nothing wrong. Overall it is just a horrible work environment. Even if other food/service places also have a terrible work-life, at least they usually pay $3-10+ MORE PER HOUR for it.

1.0
15 Mar 2025
Recommend
CEO approval
Business outlook

Pros

You can gaining some valuable experience in a fast-paced food service environment. Employees were able to quickly develop skills in food preparation, customer service, and teamwork. The job provided opportunities to interact with diverse groups of customers, enhancing communication and interpersonal skills.

Cons

Working at Sushi Hub was pretty disappointing. Even when tasks are all completed and the store is quiet, there is still pressure to appear busy, causing unnecessary stress and anxiety for employees. Creates a hostile atmosphere that negatively impacts morale and motivation The feeling of being constantly scrutinized without adequate guidance or constructive feedback makes it difficult to stick with the job for long term. Sushi Hub's management further exacerbated these issues. Management was frequently unprofessional and resorted to name calling and intimidation tactics rather than constructive leadership. Employees often felt undervalued, and management openly cursed and expressed dissatisfaction in front of customers and employees, creating an unwelcoming atmosphere. Rather than professionally resolving conflicts or issues, management often ignored employee concerns, leaving employees feeling unsupported and unheard. This lack of professional leadership contributed greatly to the high employee turnover and ongoing tense work environment.

1.0
25 Oct 2020

underpaid

Recommend
CEO approval
Business outlook

Pros

I cant see any pros in this company

Cons

underpaid, staffs were totally unfriendly

Viewing 1 - 3 of 152 Reviews

Glassdoor has 156 Sushi Hub reviews submitted anonymously by Sushi Hub employees. Read employee reviews and ratings on Glassdoor to decide if Sushi Hub is right for you.