employer cover photo
employer logo
employer logo

Switchgear Search and Recruiting

Is this your company?

Switchgear Search and Recruiting Reviews

3.3

53% would recommend to a friend

(22 total reviews)

Liz Brolick

67% approve of CEO

45% positive business outlook

Switchgear Search and Recruiting has an employee rating of 3.3 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Switchgear Search and Recruiting employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

22 reviews
1.0
21 Mar 2015

Watch out!!

Recommend
CEO approval
Business outlook

Pros

Nice people who work in the Tulsa location, very welcoming and helpful

Cons

Little training and less communication. New employees are thrown into the job and not shown the system or how to log their activities which are later held against them. Conflicting info given from the CEO and CEO. He says metrics are no big deal and not to worry about the system and she says the metrics are the end all be all and logging things into the system is mandatory.

avatar
Switchgear Search and Recruiting Response
11y
Thanks, I believe we have a great team too! Our training is not traditional. We hire people who are driven to learn and improve for themselves, not because they are forced to sit in a conference room. Staff in our satellite offices are brought into corporate quarterly for multi-day training, have weekly conference calls and have a staff member assigned to them to answer any technical questions. I've personally spent hours on the phone and in the Houston office, doing call blocks with a new recruiter. The database we use has an online, easy-to-access user manual and 24 hour chat support and there is a "How To" section in the handbook you receive on your first day, the one all your coworkers have signed to welcome you to the team. For those in Tulsa, we conduct monthly topical training as well as subject matter lunch & learns. For all staff, both the CEO, COO and division directors are only a step or call away if there are questions. Our COO has always said if you meet your metrics, you're good. The metrics are the activities that merit your base salary and produce the placements that create commissions. When a staff member cannot meet the minimum expectations for their job, month after month, it is not reasonable for us to keep them on payroll. I can understand your frustration if you feel you were fired without warning. We have used verbal warnings as opposed to write-ups in the past, and you are right, no one should be surprised when they are let go. We are putting in place a month-end meeting so each recruiter knows how they have performed month-by-month. Thank you for the feedback! It definitely helps make us better! -Dixie
1.0
30 Apr 2015
Recommend
CEO approval
Business outlook

Pros

At one point, there was a great group of people, who worked very well together and made work fun. That is no longer the case.

Cons

Unethical, manipulative leadership. Disorganized, confusing, and a lot of gray areas. No transparency. I have no idea what direction the company is headed in, and once I think I do, it changes. Most of the time, it feels like there is some big secret being kept. Very little training, the training that does exist is very elementary and non-engaging. Impulsive decisions made by leadership. Constant upheaval, policy and structure changes, just when you start to get the hang of it, they restructure or reformat, and you're expected to adapt, no questions asked. This happens about once a month. Ever increasing expectations. You are degraded and told in meetings that the competition is kicking your butt and the work you have done is laughable. In the past few months, the expectations have increased several times, and in some categories have even doubled. Toxic environment encouraged by leadership. Competition is great, but here, employees are put into awkward situations, where they have to choose between getting ahead, or having a good relationship with their teammates. Cutthroat behavior is encouraged and rewarded. Constant fear for your job. You are reassured that nothing will change and people's jobs are not in jeopardy, and a week later they are restructuring departments and firing people. Most recently, they have "let go" of 7 people out of a Direct Hire team made up of 10 total. This is partly to make room for the new COO to bring on people that he knows personally. This is all a result of the CEO's frequently evolving ideals about how the company should be run. Originally we were founded on the principal of quality versus quantity and now, the only focus is quantity. The new formula is: X number of people at desks = X amount of profit. There is no regard for the people that helped Switchgear get to where it is today, and they don’t think twice about discarding those people when they no longer fit into the new company model (which changes frequently).

avatar
Switchgear Search and Recruiting Response
11y
We did recently let go of team members that had not met metrics for 3, 4 & 5 months at a time. We have one of the highest pay scales in the industry in our area, so when we hire , it is expected that people do their jobs. While it would be lovely to keep every person we hire, not every person we hire meets the expectations of the job. When we have adjusted our metrics, we've given 30 days notice that the standards would change to allow people plenty of time to ramp up and receive any training they need. Yes, you need to ask for more training if you need it. Yes, we've recently hired several people from other firms because they understand the industry and realize that what we have here is unique and awesome! While some employees think profit is greed, profit is the thing that keeps jobs secure and allows for us to continue our self funded growth. Without profit, the doors close and everyone is out of a job. That is the essence of every job out there: saving time, saving money or making money for the company. If your job does not involve one or more of those components, you may not have it long. Our reviews are great because people either love it here or they hate it. Recruiting is a hard job and working in a growing company involves a LOT of change. If you are looking for stability regardless of your job performance or want to rest on your performance from six months ago, then this is not the company for you. If you want to advance your career, become a highly skilled professional sales rep or recruiter, or have a place where you can advance based on merit, we should talk. -Dixie
1.0
15 Apr 2015

Disorganized leadership, owner lacks business savvy

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly, the only reason I can think of to work for this company is the Office Manager Danielle, she is honest, helpful and tries to make up for the lack of leadership from the CEO and COO.

Cons

Training was a joke, and getting the manager to respond to repeated requests for help was impossible. The company is overextended on payroll and completely unprofessional in their support of existing staff.

avatar
Switchgear Search and Recruiting Response
11y
We have terrific support people here and we are very appreciative of what they do to make our jobs easier every day. We are perpetually improving our training process and there is always a senior person available to answer questions on the spot. Our Professional Division Director Liz,now new Engineering Division Director Kadie and myself are all only a step, text, call or email away to answer any questions on the spot. If you did ask for help and did not receive it, please let me know and I will immediately address that instance with our managers. -Dixie
Viewing 1 - 3 of 22 Reviews

Glassdoor has 23 Switchgear Search and Recruiting reviews submitted anonymously by Switchgear Search and Recruiting employees. Read employee reviews and ratings on Glassdoor to decide if Switchgear Search and Recruiting is right for you.