Where to even begin… Don't be fooled by some of the Department Head positive reviews! You can tell by the diction and content they are written by the same person (didn't even care to make it appear less so). But if anything, this is reflective of how the actual company operates: misguided tactics in attempt to achieve misguided goals.
Misguided Goals: It all starts at the top, where the CEO has delusional visions of grandeur without truly understanding his product/market fit. CEO would often pitch to the company comparing the platform to Alibaba's manufacturing platform, but nowhere in terms of scale, capabilities, or quality are the 2 comparable. The CEO has this deep rooted idea of his ideal customers and the value the company can provide them, but he doesn't even understand his own product quality well enough to realize his product has no fit in the market he has in mind.
Misguided Tactics: Despite having his vision, the CEO is not technical nor know how exactly to get there. As such, he is easily influenced by soundbites, which leads to constantly shifting priorities and lack of continuity in overall business strategy. Lack of technical knowledge also leads to various decisions based on guesses/faulty pre-conceived notions. For example, during weeks of down revenue, the CEO would immediately assume it was because of changes made on the platform and demand all changes be reversed when in reality they are completely unrelated (again lack of understanding of his own product). To achieve certain KPIs/goals, the CEO will demand departments to come up with plans, but will reject them if he disagrees without providing good rationale or his own alternatives (because he himself doesn't fully understand the nuisances of different departments)
