Tandem Bank Reviews

3.9

65% would recommend to a friend

(138 total reviews)
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Neil Chandler

76% approve of CEO

51% positive business outlook

Tandem Bank has an employee rating of 3.9 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tandem Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

138 reviews
1.0
10 Dec 2020

Smoke and mirrors

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Thursday drinks until the novelty wore off.

Cons

Working environment Poor salary Minimal career progression My employment at Tandem began like most others do. Prosperity fuelled, hopeful and what initially appeared to be an exciting career ahead of me. There was a certain buzz about the place with the company envisioning to do great things in the financial industry and being that “good bank” that we have all been longing for. The Thursday get togethers, socials, many nights of debauchery and the culture club made it seem like an amazing place to work and I really thought I had struck Gold with this place. I was wrong. It wasn’t long at all before the real cracks started to show and Tandem’s true colours began to emerge. I finally understood what working for Tandem embodied. Being underpaid, over worked and encompassing a toxic culture. There were only so many Tandem induced hangovers one could stomach before realising that this is just one of a few pathetic means to divert the attention off the remuneration and no real benefits i.e lack of health care etc. The prospect of career progression and discussions of pay to recognise hard work and commitment to the company was nothing but a figment of the imagination with feeble excuse after excuse being used during end of year reviews as to why no pay rises would be given. Any concerns of this being raised to higher management or the “people team” (which is purposely written in inverted commas as they couldn’t possibly be further from that) would also be profusely shut down with yet more lies that pay would be looked at in the reviews to follow. Ironically, the only people they care about are themselves. They have no loyalty to their employees that genuinely put the work in and instead adopt this notion that workers can be easily dispensable. The company only value and reward a small minority of employees. (Previous reviews will illustrate who). Favouritism anyone? The company also have no clear vision where they’re headed, and seem to change their mind incredibly fast. Whilst most start ups tend to chop and change their business plan, Tandem have done so far too frequently with no product or service being short of anything worthy of infiltrating and having a real and reputable impact in the banking market. Finally throwing in the towel was one of the best decisions I ever made and I have not looked back since. Would I recommend Tandem to a friend? I wouldn't wish them on my worst enemy.

1.0
8 Sept 2020

A fantastic opportunity ruined by bad leadership and tech

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of good people, although many are now moving on.

Cons

Innovation and desire to be different/better constantly stifled by risk adverse senior leadership and teams who lack the vision to understand anything other than how the old banks do things. Hostile and toxic tech leadership that pretends to work in a modern, agile and cross functional way but really operates a 'command & control' waterfall style. Chief Data, Technology and Product officer (yes, all three in one!) who has far too much power for someone with very little practical or relevant experience, ability or talent at anything other than shouting people down and always thinking he knows best.

1.0
18 May 2023
Recommend
CEO approval
Business outlook

Pros

Not a single thing unless you're the board of directors or upper management then the pro for you would be money saving excercises which will line your pockets with record breaking profits at the expense of all of your staff!

Cons

Extremely low salaries. Micromanagement. Preferential treatment. Cliques. Mass Redundancies. Mundane monthly meetings. Lack of respect or genuine care for their hard working employees. Constant workloads with no appreciation.

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Tandem Bank Response
1y
Thank you for taking the time to review Tandem, we appreciate your feedback. We are sorry to hear that your experience at Tandem hasn't been enjoyable. Tandem have done a lot of work over the past 12 months to ensure that benefits, salaries and total compensation match market rates. We are continually reviewing our reward offering and aim to ensure that employees in Tandem can access to benefits in a fair and equitable way. We have made investments in engagement tools such as Peakon to be able to better understand culture across the business and work to ensure that all employees are having a good experience working for the bank. I am sorry to hear that you feel there have been instances of micromanagement, preferential treatment and cliques at Tandem. I would recommend reaching out to the People team if these issues are still occurring. These behaviours aren't in line with the culture we have in other parts of the business and the People team are there to help.
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Glassdoor has 143 Tandem Bank reviews submitted anonymously by Tandem Bank employees. Read employee reviews and ratings on Glassdoor to decide if Tandem Bank is right for you.