Does TaxAct pay their employees well?

According to anonymously submitted Glassdoor reviews, TaxAct employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at TaxAct. This rating has been stable over the past 12 months.

How satisfied are employees working at TaxAct?

48% of TaxAct employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TaxAct 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at TaxAct?

Software Engineer (7) , Customer Service Representative (6) , Tax Expert (6) , Marketing (4) , Product Manager (3) , Seasonal Tax Expert (3) , Supervisor (3) , Tax Analyst (3) , Credentialed Tax Expert (2) , Forms Developer (2) , Human Resources (2) , Product Specialist (2) , Product Support Specialist (2) , Sales (2) , Software Engineer II (2)

What are the pros of working at TaxAct according to real employee reviews?

"Benefits are great." ((in 15 reviews)); "Great team." ((in 9 reviews)); "1. Work life balance 2. Flexible schedule 3. Great work culture." ((in 8 reviews)); "The people are amazing to work with" ((in 8 reviews)); "Good pay, they teach you everything and easy work if you like call centers" ((in 7 reviews))

What are the cons of working at TaxAct according to real employee reviews?

"Team is hard working, over worked, manager is awful" ((in 6 reviews)); "Management is clueless." ((in 5 reviews)); "No bonus" ((in 4 reviews)); "Limited opportunity for career growth/promotions" ((in 4 reviews)); "The training is abysmal" ((in 3 reviews))

What are employees saying about TaxAct redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TaxAct redundancy and their outlook for job security at TaxAct in 2026.

TaxAct Reviews

2.9

48% would recommend to a friend

(135 total reviews)

Dermot Halpin

52% approve of CEO

38% positive business outlook

TaxAct has an employee rating of 2.9 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TaxAct employee rating is 22% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

135 reviews

1.0

6 May 2026

Flexible work from home, but lacks training support

Xpert

Recommend

CEO approval

Business outlook

Pros

Work from home with flexible schedule

Cons

I bombed the interview but was hired because Company hires bodies to answer angry calls. Training was non-existent and completely on your own. I did not have recent tax experience and was not able to do returns - I was expecting some training on the system and taxes. Training focused on answering angry calls which is not what I signed up for. System was not as user friendly as a competitor.

TaxAct Response

1mo

We appreciate you taking the time to provide feedback. We’re glad to hear the flexibility of the role was a positive part of your experience and appreciate you sharing your perspective.

2.0

28 Apr 2026

Helpful long-term employees but poor communication and training

Seasonal tax expert

Recommend

CEO approval

Business outlook

Pros

The long term employees helpful

Cons

Basically no training, the bonus requirements are buried in the small print. Manager never responded...almost no communication

TaxAct Response

2mo

Thank you for taking the time to share your feedback. We value hearing perspectives from those who have worked with us.

4.0

11 Apr 2026

Supportive environment, company culture, and great benefits but pay can improve

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- Swift interview and onboarding process - Supportive employees and team culture - 401k match up to 4% - Health, Dental, Eye, Short Term Disability, Long Term Disability, HSA, and Life Insurance - A lot of other benefits to take advantage of like DoorPass from DoorDash and retail discounts. - Employee rewards system to receive points - Plenty of remote positions - Flexible schedule - Can work overtime - Company-approved reimbursed expenditures - Encourages continued learning and offers free resources - Mentorship program available

Cons

- Tax season can be draining - Pay could definitely be better, but you can still make a decent living

TaxAct Response

2mo

We appreciate you taking the time to leave a review. It’s great to hear that the supportive culture, benefits, and learning opportunities have made a positive impression during your time at TaxAct.

Viewing 1 - 3 of 135 Reviews

Jobs at TaxAct

TaxAct Xpert (Seasonal Position)

Remote

View job

1040 Full Service Xpert (Seasonal Position)

Remote

View job

TaxAct

TaxAct Reviews

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Reviews by job title

Flexible work from home, but lacks training support

Helpful long-term employees but poor communication and training

Supportive environment, company culture, and great benefits but pay can improve

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