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      Tennessee 811

      Engaged employer

      Tennessee 811 Reviews

      3.9

      81% would recommend to a friend

      (21 total reviews)

      71% positive business outlook

      Tennessee 811 has an employee rating of 3.9 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tennessee 811 employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

      Reviews by job title

      21 reviews
      3.0
      20 Feb 2025

      Would recommend seeing if it’s a good fit!

      Locate request agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Initially Competitive pay Work remote Insurance and benefits are available Training and Equipment provided Multiple options/opportunities to move up Has an incentive program Employee inclusion is a top priority Policy/Procedures applied equally across the board Anonymous suggestion box that is monitored and responded too

      Cons

      Employee Evaluations demotivate and discourage… perfect score DOES NOT receive full merit raise which is actually less than 1%. Must get a perfect score and additional “BONUS”points Unclear expectations, conflicting messages from mgmt/trainers/leads Job is stressful and draining; monotonous Time accountability is overly monitored VTO policy adds extra work load to employees who are unable to take it Management also carries heavy workload, routines procedures are often completed late and some smaller objectives missed Appx 35 quality checks performed monthly, as expected, however a near perfect 99 of 100 is listed as “satisfactory.”

      avatar
      Tennessee 811 Response
      1y
      Thanks for the review. It's clear that you put thought into the pros, cons, and advice to management, which gives us a good level of detail to explore options for improvement. On the policy front, please consider using the internal (anonymous) suggestion box to provide additional feedback.
      2.0
      16 Apr 2026

      It’s a job

      Lra
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home and decent pay for doing so and they offer health insurance or pay you if you already have it

      Cons

      Point system has changed and is a bit ridiculous, favoritism, work load and call volume, not as employee friendly since trying to be more customer service based.

      Viewing 1 - 3 of 21 Reviews
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      ReviewsTennessee 811 reviews

      Glassdoor has 21 Tennessee 811 reviews submitted anonymously by Tennessee 811 employees. Read employee reviews and ratings on Glassdoor to decide if Tennessee 811 is right for you.