Tesco Bank Reviews

Updated 20 Sep 2020

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3.4
60%
Recommend to a Friend
72%
Approve of CEO
Tesco Bank CEO Gerry Mallon
Gerry Mallon
45 Ratings
Pros
Cons
  • "The senior management staff are a bit up them self(in 12 reviews)

  • "A lot of managers micro manage, struggle for work life balance depending on the area of the business(in 9 reviews)

More Pros and Cons
  1. "No work/life balance"

    2.0
    Current Employee - Customer Service Representative in Glasgow, Scotland

    I have been working at Tesco Bank full-time for less than a year

    Pros

    Semi decent pay, with city centre location

    Cons

    Bad Management - Very Inflexible with work/life balance

  2. "adfadf"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Part Time Book Seller in King City, CA

    I have been working at Tesco Bank full-time for more than 3 years

    Pros

    good fun nice cool awesome

    Cons

    well well well well well

    Continue reading

  3. "Like working in a bank"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Edinburgh, Scotland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Tesco Bank full-time for more than a year

    Pros

    You get to work on some big projects

    Cons

    Process can be a bit cumbersome

  4. "Account opening"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Tesco Bank full-time for more than 5 years

    Pros

    Reasonable place to work if face fits

    Cons

    Inexperienced first line managers who say the right things but are actually ineffective

    Continue reading
  5. "All depends on who you’re friends are higher up"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Newcastle upon Tyne, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Tesco Bank full-time for more than a year

    Pros

    They were very flexible on shifts

    Cons

    People who work hard don’t get rewarded. The department I worked in had a manager who was only interested in allowing the people who were friends with her the opportunities to do different tasks and learn new things.

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  6. Helpful (1)

    "Management are bullies and very biast"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Assistant in Glasgow, Scotland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Tesco Bank part-time for more than 5 years

    Pros

    The job itself isn't bad

    Cons

    Management are bullies. You dont progress unless your face fits. They don't care about mental health at all. They dont take any opinions in to consideration other than their own. When something does not work they have an "oh well" attitude. They promote people who sexually harrass women (but do it within different departments) If you dont fit in then they want you out of there.

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  7. "Awful business"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Tesco Bank full-time for more than 5 years

    Pros

    Staff are generally friendly and easy to get on with.

    Cons

    Every major project or initiative in my time at Tesco Bank has been an undeniable failure. The business lags behind its competitors in almost every regard and the gap is widening. Tesco Bank doesn't have the leadership, vision or talent needed to become a successful business. Pay and benefits are uncompetitive which has lead to poor recruitment and people being promoted above their ability as the business cannot attract the right people. Workloads have increased considerably in many departments while staff numbers have been cut. Its not uncommon to hear of people working weekends or 10-12 hour days on a regular basis. External consultancy is sought to the point that Tesco Bank seems incapable of running its own affairs. I don't know if the senior leadership team lack faith in their own ability, the ability of their employees, or both. Decision making at senior levels is slow. Relatively minor decisions often take so long that the time wasted causes more damage than if the least optimal path had been taken at the start. The overall strategy and direction of the business keeps changing in a way that often feels confused and contradictory.

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  8. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Commercial Manager in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tesco Bank full-time for less than a year

    Pros

    great culture, very supportive and friendly

    Cons

    none that I've noticed yet.

  9. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst 
    Recommends
    Positive Outlook

    I worked at Tesco Bank full-time

    Pros

    Good culture, nice team, lots to learn

    Cons

    Limited work from home options

  10. "Excellent company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineer in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Tesco Bank full-time for more than 3 years

    Pros

    Great people, good pay and benefits

    Cons

    No real disadvantages to working there

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