Does The Alley pay their employees well?

According to anonymously submitted Glassdoor reviews, The Alley employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at The Alley. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at The Alley?

48% of The Alley employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Alley 3.9 out of 5 for work life balance, 3.3 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at The Alley?

Barista (28) , Cashier/Barista (25) , Bubble Tea Barista (3) , Bobarista (2) , Cashier (2) , Crew Member (2) , FOH Team Member (2) , Server (2)

What are the pros of working at The Alley according to real employee reviews?

"Free drinks and shift flexibility" ((in 14 reviews))

What are the cons of working at The Alley according to real employee reviews?

"existent, manager was suppose to train me but left early and other coworkers made to train me during the busiest hour." ((in 6 reviews)); "low pay compared to similar bubble tea stores in the area; lots of homeless people that come in and have to be dealt with" ((in 5 reviews))

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The Alley

The Alley Reviews

3.4

48% would recommend to a friend

(93 total reviews)

34% positive business outlook

Ratings by category

3.9

Work/Life balance

3.6

Diversity and inclusion

3.3

Culture and values

3.1

Senior management

2.8

Career opportunities

2.7

Compensation and benefits

The Alley has an employee rating of 3.4 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

93 reviews

3.0

4 July 2026

Nice teammates but late pay and low tips

Foh team member

Recommend

CEO approval

Business outlook

Pros

Free drinks, teammates are nice

Cons

Boss pays really late, low tips

3.0

3 June 2026

Chill environment but poor management

Cashier/barista

Recommend

CEO approval

Business outlook

Pros

Very chill and had a lot of downtime

Cons

Management was bad and would often watch spy using the cameras in the store

4.0

31 Mar 2026

Supportive managers but frequent HR conflicts

Cashier/barista

Recommend

CEO approval

Business outlook

Pros

Understanding managers, good location, lenient

Cons

mangers came and left, a lot of hr conflicts seemed to be going on

Viewing 1 - 3 of 93 Reviews

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