Pros
Competitive wages and great tips
Cons
Horrible management creates a stressful work environment. They only care about the image they present to their customers while treating the employees like "labor" and not like human beings. You are expendable and they will make sure you know that. You are expected to work non stop for your entire 8 hour shift with no breaks or downtime- unless you go to the bathroom. They tell you during the interview that you'll get a "family meal" every shift, which sounds like a free meal and a lunch break. In reality its scraps of whatever is leftover and you will be expected to eat quickly, by yourself, while standing up. Morale is low. If you have any other job prospects- go with that. Do NOT work here. If you do take the job, get ready to walk on eggshells and hope you don't make any mistakes because mistakes are grounds for write ups or termination... as is a million other things. They have an insanely high turnover rate because they will fire you for any reason whatsoever. As a cafe worker or barista you'll also be expected to learn their entire food menu as if you were a server.