Does The Counter pay their employees well?

According to anonymously submitted Glassdoor reviews, The Counter employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at The Counter. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at The Counter?

78% of The Counter employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Counter 3.7 out of 5 for work life balance, 3.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The Counter?

Server (17) , Hostess (10) , Server/Waiter (9) , Bartender (3) , Host (3) , Host/Hostess (3) , Supervisor (3) , Food Server (2) , General Manager (2) , Manager (2) , Server/Bartender (2)

What are the pros of working at The Counter according to real employee reviews?

"The place was busy enough to make good money." ((in 6 reviews)); "Flexible hours" ((in 5 reviews)); "Amazing staff, very welcoming and family like." ((in 5 reviews)); "the vibe of the place was great and the people were nice" ((in 3 reviews))

What are the cons of working at The Counter according to real employee reviews?

"Management was disorganized." ((in 10 reviews)); "But there are some good managers as well, so I only took one star away for this." ((in 4 reviews))

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The Counter

The Counter Reviews

3.6

78% would recommend to a friend

(98 total reviews)

Jeff Weinstein

75% approve of CEO

48% positive business outlook

Ratings by category

4.2

Diversity and inclusion

3.7

Culture and values

3.7

Work/Life balance

3.0

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

The Counter has an employee rating of 3.6 out of 5 stars, based on 98 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Counter employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

98 reviews

4.0

23 Nov 2021

Just ok

Server/waiter

Recommend

CEO approval

Business outlook

Pros

Fun staff and the managers actually care about you.

Cons

They are huge on seniority, so there might not be many hours or money for you in the begining.

2.0

6 Sept 2019

Waiter

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice staff co-workers fun atmosphere and customers were often nice.

Cons

Management was very biased and often had favourites and promoted people who didn't deserve it and punished people working their butts off.

4.0

3 Jan 2017

Overall a solid place to work.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Flexible with schedules, consistent clientele every week, casual work attire, some good management, customers that tip well (on average), ability for high-turnover and/or high-check averages.

Cons

Some of the management in the Santa Monica and Century City locations were not very qualified. Things like: smiling at guests, and treating employees as employees (and not as friends) sometimes came hard to some of the managers I worked under. It is a weird feeling to think are putting on a better face for the company than your own boss. The reason I left the company was because management was often friends with staff, and those staff would get better shifts even though they were far inferior in their serving abilities and constantly made mistakes and skipped shifts. But there are some good managers as well, so I only took one star away for this.

Viewing 1 - 3 of 98 Reviews

Jobs at The Counter

USD 38K - USD 47K /yr

USD 40K - USD 50K /yr

(Glassdoor Est.)

View job

Front of House Team Member (Expo, Order Taker, Customer Service)