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      The Cup Store

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      The Cup Store Reviews

      4.3

      67% would recommend to a friend

      (6 total reviews)

      100% positive business outlook

      Reviews by job title

      6 reviews
      5.0
      28 Apr 2020

      Great team & company culture

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing management & team! Work-life balance is great and respected by management. Very relaxed management and trust among teammates. You have a chance to learn so much and have an opportunity to practice any office skills. Great opportunity for anyone looking for real office experience.

      Cons

      Location is a bit far so the commute can be tiring. Not much opportunity for growth.

      3.0
      18 Oct 2016

      The Cup Store

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Small company, so you get to know everyone really well. Everyone is friendly and chatty, so it's a nice work environment. It's also easy to wear many hats because it's a small place, so you can gain a lot of experience if you make it happen for yourself.

      Cons

      They're a bit cheap. Most employees get paid minimum wage, and you're not given any paid sick days. While the bosses took the entire month of December off for vacation, all the employees were demanded to stay until the very last hour of all non-statutory work days (so, we had to come in for Christmas, come back 2 days later to work a Friday, then again a Monday before New Years, and then immediately the day after).

      5.0
      15 Oct 2025

      Very enjoyable work and supportive team!

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The people here are friendly and easy to work with. Everyone’s willing to help out, and it feels like you’re part of a team that actually cares. Management is approachable and open to feedback, which makes a big difference day to day. You also don’t just do one thing all day — you get to learn about different parts of the business, from customer support and order tracking to understanding the printing process. It keeps things interesting and helps you pick up new skills.

      Cons

      The pace picks up during peak seasons or big order rushes, so you have to stay organized and manage your time well — but it makes the day go by fast and keeps things exciting.

      Viewing 1 - 3 of 6 Reviews
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      ReviewsThe Cup Store reviews

      Glassdoor has 6 The Cup Store reviews submitted anonymously by The Cup Store employees. Read employee reviews and ratings on Glassdoor to decide if The Cup Store is right for you.