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The DigiTrust Group

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The DigiTrust Group Reviews

3.2

52% would recommend to a friend

(33 total reviews)
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Jason Lidow

47% approve of CEO

52% positive business outlook

The DigiTrust Group has an employee rating of 3.2 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The DigiTrust Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

33 reviews
1.0
15 Nov 2017

Do not work here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to work with incredibly smart and friendly people and get introduced to the world of cyber security

Cons

The cons indefinitely outweigh the pros. Management is running this place to the ground. I’m pretty sure they force their hr team to falsely advertise this Eutopia of a fun place to work but everyone is miserable. They will probably try to take this review down by saying it’s fake. Also, they went around asking us what we like about working here and then asked us to post a Glassdoor review... but not before making a few changes to our words to make them sound better. Managers will yell at us and make us feel incompetent. They use intimidation to manage instead of being true leaders. It’s sad because this company had true potential. They also have Terrible and expensive benefits because they refuse to contribute more. Employees pay 80% of the insurance cost. A few people really tried making this place better but sadly they were pushed out

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The DigiTrust Group Response
8y
Thank you for taking the time to leave your review. We strive to provide the best employee experience, keeping all employees in mind as we continue to grow and develop as a team. We believe in fostering an encouraging environment where all employees are treated with respect and care, and we value all employee feedback so that we can continue to improve employee experience at The DigiTrust Group. We have an exciting Benefits program that just rolled out, which offers competitive rates for quality medical, dental and vision. We always take into consideration the recommendations and concerns of our employees, so please feel free to email us at: peopleoperations@thedigitrustgroup.com.
1.0
7 Mar 2018

A flawed company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with a wonderful team of individuals who are a joy to be around.

Cons

Where to begin. The cons in this case definitely outweigh the pros by a long shot. You will notice that a lot of the older review are highly positive and praise the company. A few months ago I would have completely agreed with them. Most of the staff in the LA office is brand new as of mid-2017, and most of us started with fresh eyes and an eager mindset. As time has worn on though, all the issues with this place have begun to really show through and it's honestly heartbreaking. Although everyone at the company is intelligent and knows what they are doing technologically speaking, management on all levels has almost no understanding of how to actually manage and run an effective and productive team of individuals. They provide documented procedures that are out of date and lack critical information yet reprimand us for not following through on changes that they inexplicably decide to pass down through word of mouth rather than updating the documented procedure. Additionally, they change our work hours on a whim and refuse to hire new employees leaving the busiest shifts single staffed, overburdening us with tons of noise and with the same bugs that have been here since I started. When hired I was told there would be great opportunities to learn and grow within the company as well as enjoy a wealth of wonderful benefits like profit sharing. It has been many months and still not a word on the profit sharing. Also, they like to sell this company as being much larger than it is. Truth be told its incredibly small and it shows. There is a clear lack of culture from the top down, with every level doing their own thing and no clear direction what so ever. You might think this would be a good place to start to get your foot in the door into cybersecurity, but aside from what you may learn from osmosis, the most management seems to want to teach us is how to push buttons and how to be a robot when dealing with clients. Expect no support or engagement from anyone above you and expect to be offered little to no explanations as to why we do what we do and what anything means. Generally speaking, there is not much room to grow either as the company clearly cares more about profit than its employees paying qualified individuals below the local average in Los Angeles. They also don't' care or don't understand the experience each individual brings to the team and fail to even attempt to make proper use of their employees. (I have personally seen companies much larger than this be able to take the time to play on each employees strengths and work to improve their weaknesses, so for a company this small it is almost inexcusable).

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The DigiTrust Group Response
8y
Thank you for taking the time to leave your review. We strive to provide the best employee experience, keeping all employees in mind as we continue to grow and develop as a team. We believe in fostering an encouraging environment where all employees are treated with respect and care. Additionally, we do offer profit sharing for tenured employees. We always take into consideration the recommendations and concerns of our employees, so please feel free to email us at: peopleoperations@thedigitrustgroup.com.
3.0
21 Oct 2017

Nice people, low pay

Recommend
CEO approval
Business outlook

Pros

Mission centric, intelligent coworkers, access to 405

Cons

Low pay, poor health benefits. I suspect fake positive reviews

avatar
The DigiTrust Group Response
8y
Thank you for taking the time to leave your review. We value employee feedback and will use this to continue improving employee experience at The DigiTrust Group. Our company is growing at an accelerated pace. We aim to provide the best employee experience, keeping all employees in mind as we continue to grow and develop as a team. We have an exciting new Benefits program starting next month, and profit sharing is available to all eligible employees. We always take into consideration the recommendations and concerns of our employees, so if you have any additional feedback, please feel free to email us at: peopleoperations@thedigitrustgroup.com.
Viewing 1 - 3 of 33 Reviews

Glassdoor has 33 The DigiTrust Group reviews submitted anonymously by The DigiTrust Group employees. Read employee reviews and ratings on Glassdoor to decide if The DigiTrust Group is right for you.