Pros
1) Fun-loving colleagues that are generally have good relationships with one another. However sadly many left or planning to do so. 2)Good job title for your CV
Cons
A few that I can think of out of the many : 1)A company with minimal structure in terms of admin/hr procedures. Bosses seems like they can do WHATEVER they want/like to employees based on their emotions and bias ness since they are the founders of the company itself. A few examples are terminating staff with no valid reasons to justify the extend of such decision. Another example is handing over warning letter to staff without following proper HR steps such as to first have 1:1 counselling session with staff and verbal warning, followed by a letter warning and then termination if needed. Instead they jump straight to the point and give letter for unjustifiable reasons. 2)When bosses are unhappy with you, they tend to gang up with their management team in a bullying manner and their approach towards staff is NOT professional. They tend to gaslight staff, raise their voice, make assumptions, vent anger on staff, and have a defensive attitude when staff voice up. The issue with bosses is that they will ONLY listen to the management team (bias) but not the ground staff. And the reason given by one of the boss on why certain action is taken, her reply was so that staff fear them. 3)Bosses would do whatever it takes to cut costs from staff benefits. For example, when staff exceeded their MC, instead of letting them use up their Annual Leave, bosses told staff to take it as Unpaid leave instead reason being to avoid confusion and make it easier for their accountant to make calculations. It is ironic as they are the one that said for us to use our leave first in such cases in meeting. Another example is trying to cut staff benefits such as medical the moment they resign (before their last day). 4)Lack of communication between the management team themselves. Hence, no communication with ground staff. Staff only get news or updates at the very last minute for example when classes have new kids, there are times when teachers only know on the day itself when the kid arrives. And lack of background information on the kids even when clarifying with bosses. Or even when new staff join us or when staff resigns, ground staff were not made aware till the very last minute. 5)The standard of their training doesn’t justify the 5K bond at all. It’s the biggest scam by far as the training provided is as good as any normal on-the-job training other company provides. They have a trainer and she too is clearly not qualified to be a trainer with no proper training background. The training provided is confusing (all over the place) and it’s very basic instead of in-depth theory. A week of training followed by assessing you once in a while while giving you demoralising condescending remarks. The fact that remarks were given despite the quality of lack of training. Google teaches us more clearly than the training TGA provides. If your hopes is for them to sent you for proper legitimate courses, keep your hopes low. They will probably only do so once you hit your one year bond and even so, you need to sign another bond if you want those training. It’s never to your benefit, it’s for theirs. Only one party benefits from all of this. 6)The work schedule daily feels like you are running a marathon. It’s a very chaotic situation daily, for example, due to low manpower, classes often combine into one. This means 2 to 3 teachers managing 30 plus special needs children. Or even one teacher with 15 plus children and one childminder. Despite all of this, management still has the nerve to question why staff feel burnt out or keep falling sick. Even question staff knowledge and quality in managing when staff were the one keeping centre running daily , the irony. Management /bosses themselves can’t manage the chaos when they are on ground and feel tired easily when managing. But despite experiencing it and seeing the chaos, they still refuse to accept the real problems. Low manpower with high number of students, they told us to lie to parents about the student to teacher ratio, means they are very well aware of the issues. And even with proper manpower, they are all new staff who is still undergoing the so call training. At times new staffs don’t even get training after first few months of joining as they are needed to child mind instead to replace the lack of manpower. 7)The appreciation bosses have for their staff is the bare minimum. They see each of their staff just as a replaceable employee instead of valuing the contributions the staff give to the company. When staff resign, they don’t even officially announce nor do they acknowledge the staff resignation letter. No thank you or goodbye even. That says a lot about the culture there. 8)Bosses tend to portray a super defensive attitude when feedback is being given to them and have an agenda towards the staff when feedback is given. To them, it is always staff issues, not them. That is why many staff lose trust in approaching them for anything. 9)High number of staff complained that their psychological and physical health deteriorated a lot ever since they joined this company due to various reasons. The turnover rate is super high for a reason despite them making staff sign bonds. 10)Many times staff will have to defend their rights by checking with MOM themselves as bosses tend to not follow proper procedures. The contract provided is very vague with minimal details, making it difficult for staff to defend themselves when needed. 11)Bosses seems nice face to face but when you start giving constructive feedbacks, defend for your rights, or when anyone from management team start targeting you, that is when they will portray their true colours. 12)Bosses care more for the gram and perfect looking pictures to post on social media rather than the child real life experience itself. It’s a facade for marketing purposes. It’s understandable, but when it’s excessive and real motive/goal is just to show how perfect everything is (burying all the probs/mess/lying to parents the teacher student ratio etc ) then it starts to question the company moral and value. 13)Bosses tends to give staff falls hope and promises. Twist and turn their words for example promising to give you some form of benefit example bonus but giving u the very bare minimum.
