The Herb Box Reviews

2.7

38% would recommend to a friend

(31 total reviews)

Susan Smederovac-Wilcox

38% approve of CEO

32% positive business outlook

The Herb Box has an employee rating of 2.7 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Herb Box employee rating is 27% below average for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

31 reviews
1.0
27 Aug 2016
Recommend
CEO approval
Business outlook

Pros

closes early, good food, great people

Cons

working for someone who isn't grateful for what she has, has her favorites, cares more about your personality than your work ethic. Discriminates against male employees who aren't homosexual. The business is ran by all females and has a lot of drama.

1.0
23 Dec 2019

STAY AWAY

Recommend
CEO approval
Business outlook

Pros

There are none, unless you like their food I guess.

Cons

Bounced paychecks are so common they have a form ready for you to fill out to get reimbursed for bank fees. Vendors are all COD which is a bad sign in the restaurant industry. Pay is low with no room to negotiate. They are not doing well financially, see their closed location in Phoenix. Staff turnover is insanely high, they refuse to even order you a chef coat because 'they want to make sure you're going to stick around'. The owner is a nutjob. She herself avoids confrontation and sends other staff to do her dirty work. She attempted to fire me for being late when I was not and then 'gave me another chance', no apologies for the misunderstanding & her jumping to conclusions. A few days later, they told me to go home early because I didn't feel great. I protested, they insisted. An hour later, they fired me for leaving early... via TEXT... and refused to answer my phone calls. Read all the reviews especially if you're looking at a management or chef position. Don't waste your time!

2.0
17 Apr 2017

Looks are deceiving

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great food, great locations, and amazing staff

Cons

Upper management is a complete joke. About every 9 months, the ENTIRE management structure at the company is fired or has quit. Owner will micro-manage your every step. Constant money issues within the company. Bounced paychecks are, bounced vendor checks, and incoherent decisions made from delusional senior Managers who have no experience in this industry are the norm. Favoritism and nepotism is rampant. Some salaried Managers allowed to take tables and events for tips thus creating poor morale among the staff. 60 hours or more is the norm for the Managers.

Viewing 1 - 3 of 31 Reviews

Glassdoor has 31 The Herb Box reviews submitted anonymously by The Herb Box employees. Read employee reviews and ratings on Glassdoor to decide if The Herb Box is right for you.