Pros
The staff - NOT the management. The staff are young, fun, bright, and lovely. That is, until they've been at the company for 6 months or so; then their spirits are crushed and they hate everything. The work is interesting. It's a really cool field. You learn a lot, which is awesome. The rest of the pros have nothing to do with the work or the environment. The office space is very nice and it's in a good part of town. There's a good rooftop and access to a nice gym. That's it!
Cons
There are other bureaus out there. They are all better to work at than this one. Especially if you have integrity and prefer to do honest work (while still making money/commission), and you'd rather not work for a man that's a narcissistic sociopath. On that note, the boss is the worst. Some people are not meant to manage anyone, anywhere. That rings true for literally every manager at this company, and especially the big boss. His MO is negative reinforcement. He competes aggressively with his team, talks down to them constantly, has anger issues and generally treats you like garbage, if he can remember your name. He makes what could be a great place to work a total hell- because, as he's said in the past, he doesn't care at all about office culture and workplace happiness. And he's not going anywhere anytime soon, so I suggest you don't bother. Everyone is overworked and underpaid. There is no real HR. I could go on.