Does The Mast General Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The Mast General Store employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at The Mast General Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The Mast General Store?

81% of The Mast General Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Mast General Store 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at The Mast General Store?

Sales Associate (44) , Retail Sales Associate (4) , Area Manager (3)

What are the pros of working at The Mast General Store according to real employee reviews?

"Great people and great part time job!" ((in 9 reviews)); "Benefits, fun, busy, good co" ((in 8 reviews)); "time positions include free healthcare insurance and generous quarterly bonuses that result in a competitive wage, with access to industry pro deals that contribute to the overall high job satisfaction." ((in 5 reviews)); "The coworkers are the best part." ((in 4 reviews)); "Flexible hours for sales associates" ((in 3 reviews))

What are the cons of working at The Mast General Store according to real employee reviews?

"Pay was low pre pandemic" ((in 10 reviews)); "poor management, boring, the music they play makes you want to die" ((in 4 reviews))

The Mast General Store Reviews

4.2

81% would recommend to a friend

(76 total reviews)

Lisa Cooper

95% approve of CEO

72% positive business outlook

The Mast General Store has an employee rating of 4.2 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The The Mast General Store employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

76 reviews

4.0

19 Oct 2025

Have Fun and Share It

Sales associate

Recommend

CEO approval

Business outlook

Pros

Great flexibility, as a college student I was able to work around my course schedule and earn some extra cash. The team had people from all walks of life and really felt like a family. It's an employee owned business - so after a few years I was even able to earn shares in the company.

Cons

Not a lot of room for upward growth, they do tend to promote from within but full time positions are hard to come by

5.0

26 Sept 2025

Great

Sales associate

Recommend

CEO approval

Business outlook

Pros

Great community of people to work with

Cons

Nothing - great people to work with

5.0

13 Jan 2025

Fair treatment, great environment

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Coworkers, working for an employee-owned business

Cons

There can be some unsavory gossip

Viewing 1 - 3 of 76 Reviews

Jobs at The Mast General Store

Asheville, NC; Part-Time Sales Associate

Boone, NC: Full-Time Store Training Coordinator

Valle Crucis, NC: Part-Time Sales Associate

Boone, NC: Part-Time Sales Associate

Knoxville, TN; Full-Time Sales Associate