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The Neon Museum

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The Neon Museum Reviews

2.3

15% would recommend to a friend

(19 total reviews)

Aaron Berger

Not enough data to show CEO approval

9% positive business outlook

The Neon Museum has an employee rating of 2.3 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an average working experience there. The The Neon Museum employee rating is 40% below average for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

19 reviews
3.0
24 Mar 2017

Docent

Recommend
CEO approval
Business outlook

Pros

If you're an academic, nerd, or history lover, this job fosters so much appreciation, knowledge, and curiosity about the history of Las Vegas and sign design. A lot of college students do well at this job because they offer seasonal steady schedules that you can work around school schedules. Most of the docents that you'll work with are really cool and enjoy the food and culture of Las Vegas. They're unique and do cool stuff outside of work. It's a great place to make friends as well.

Cons

The work is hard, especially if you are more of an introvert- it's a lot of public interaction and speaking. The tours are an hour long of you just talking, fairly loudly and answering guests' questions. The worst is in the summer when you're doing tours at 11am, and it's hot, and people physically pass out on tours even at 9pm this happens. The admin staff abuse their power and have no sympathy for the docent staff. These docents are so committed to giving guests the best experience possible and growing their appreciation and understanding of Las Vegas, but the bloated-ego admins take advantage of that passion and rarely recognize how much these part-time employees give to the cause. They'll ask you to even donate to the museum, but most of us don't make enough to survive. The admin tell you what to do with your tips- either refuse to take them or donate them. This is illegal in the state of Nevada. They have also docked your pay check if your drawer was short- also ILLEGAL. They don't care. Their egos are too big to care about doing what's right vs what will make them more money. Don't get involved in extra projects unless it's with one of the nicer admin staff. They again don't really appreciate the work that you do, and then they take credit for it. They might even steal the project from you. It will take you possibly 3 years to move from docentry into a admin or assistant role even if you give it your all and are very qualified. Most of the tenured staff have no idea what goes on or what works at the physical museum and make changes because they seem bored or meddle in something outside of their job description. The admins stalk part-time and full time employees social media and make you take posts down. They recently fired someone for posting on FB about how they might have an opportunity to move in 6 weeks, and how it would mean leaving the Neon Museum even though they love their job there. The next day, a power crazy admin took this docent away from La Concha and immediately fired them. They have also harassed employees and written up female employees for not smiling enough. This is so sexist and out of place in a museum run mostly by women. Again, you could try to avoid some of this crazy nonsense, but it seems increasingly difficult to do so. The turn over rate for employees is fairly high.

1.0
16 Mar 2020
Recommend
CEO approval
Business outlook

Pros

At the time the insurance was free, I've heard they took that away.

Cons

Management was absolute garbage. I was constantly threatened of being fired for NOT attempting at trying to fix their multi million dollar Brilliant show whenever it broke down, amongst other reasons. Was disciplined for not acting like a supervisor with the ambassadors when I was not paid to be a supervisor nor given the title of a supervisor. Constantly forced to keep working in dangerous situations such as shootings, fireworks being shot at the collection from Siegel Suites, lightening storms within the danger zone of possible hitting the entirely METAL museum. Forced to stand for multiple hours with no breaks outside in summer heat (it reaching roughly 120 degrees in the summer) or in freezing temperatures during winter Not allowed to take tips because "were a nonprofit so we cant accept gifts from guests" as the management would constantly receive gifts in the form of 'Life is Beautiful' tickets, free food, donations, etc. Management constantly self promoting for raised with fake titles. Hypocritical management constantly changing rules that would endanger the collection and even staff. Forced to do tasks not within our jobs description AND we were not trained to do (i remember specifically being told to clean a destroyed bathroom covered in feces and urine). Abusive management that manipulates and literally torments employees. Promotes employees that JUST SO HAPPEN to have rich/influencable family. I could go on but I think I made my point.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 19 The Neon Museum reviews submitted anonymously by The Neon Museum employees. Read employee reviews and ratings on Glassdoor to decide if The Neon Museum is right for you.