- Lack of accountability, transparency, integrity, communication, and trust from senior leadership and in the internal culture of the organization
- Favoritism/ inconsistent treatment from management/Directors
- Departments and campuses not very unified, worked in silos
- Relied on Spanish-speaking, Latinx staff to do translation work that was not within their job responsibilities, with no additional compensation
- Low pay, zero salary transparency
- Microaggressions were common and went unchecked
- Working on-site didn't have equivalent compensation for the long hours and major work/life imbalance
- Hiring process inconsistent, allowed for significant bias and insular hiring choices; lots of turnover
- Senior leadership's initial response to Covid-19 was slow, cavalier, secretive, and largely dismissive of staff concerns; ultimately safe choices were made but it was very damaging in the process
- Staff were under-appreciated and treated as disposable
- Tension existed between staff who were uncritical of and hyper loyal to TPT, and those who sought to make changes; cliques within staff
- Power was hoarded by senior leadership; staff had little to no power in decisions that impacted them greatly and their feedback was rarely solicited