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The Tech Interactive

Engaged employer

The Tech Interactive Reviews

3.8

71% would recommend to a friend

(57 total reviews)

Tim Ritchie

71% approve of CEO

35% positive business outlook

The Tech Interactive has an employee rating of 3.8 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Tech Interactive employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

57 reviews
2.0
13 Jan 2015
Recommend
CEO approval
Business outlook

Pros

They really do care about what they do, and everybody truly believes in the mission of inspiring the innovator in everyone.

Cons

The mid-level employees are paid next to nothing, while the salaried employees (managers and executives) enjoy a more than ample pay bump. Poor communication between departments means a lot of confusion about what direction the museum is taking at any given moment. Opportunities for growth are very limited.

4.0
8 Apr 2014
Recommend
CEO approval
Business outlook

Pros

You get a ton of employee benefits like free soda from the Coke Cola's Freestyle machine, free popcorn, free admission to the museum, IMAX, special exhibitions, VTA bus & lightrail pass for the year, and other stuff. You get to be part of the family and the coworkers become your friends. The job training is really easy to get into even if you have never worked in a museum.

Cons

The work environment varies from day to day. In the morning on a weekday, you group greet the kids coming from different schools on buses or outside the museum. It can be crazy on days with 2,000 kids and chaperones. It ranges from 100 to 2,000. Even with a smaller group like 500, it can be frustrating if they don't arrive on time. You present to them the rules of the museum then lead them inside to drop off their lunches then go into the galleries or to their lab instructors. You also sell admission tickets handling cash and credit. You need to know how to use a computer and learn the ticket sale software. It's not that bad at all. You provide information at the information desk. You also handle will-call here too. A lot of people coming in will ask the same questions over and over. You keep track of people entering the museum galleries entrance. This area is pretty chill, but it can be really boring. You have access to a computer, but it's in an open area. I usually read a book on my ereader.

3.0
28 July 2019
Recommend
CEO approval
Business outlook

Pros

Mission driven, really nice and supportive coworkers overall, everyone seems to really care about what we are doing. My manager cares about work-life balance, but that's luck of the draw. A few things about working here that are important to me and I love, but I wouldn't remain anonomous...

Cons

(My experience is about administrative staff, not floor staff of museum) My personally experience is with a manager who is an extreme micromanager and who doesnt have any sense about how they come across to people or make the staff under them feel crappy when they mistreat them. Leadership doesnt seem to grasp the realities of worklife for the staff under them. The pay rates are terrible and they are ridiculously reluctant to give raises or promote unless someone leaves and they are up against it and need to fill a spot. Depending on your manager and department, your pay rate could be wildly different than other people who are your same level (ironically that is what they use to tell you cant have a raise, saying they pay the same level the same, hoping you dont have any friends in other departments to be able to compare data). There are a few people in management positions who are seriously overpaid and over-titled (if that's a thing) because they are connected to family in silicon valley who are connected folks, it's hard to figure out what these people do all day and how they get the salary and title they do, other than their connections.

Viewing 1 - 3 of 57 Reviews

Glassdoor has 67 The Tech Interactive reviews submitted anonymously by The Tech Interactive employees. Read employee reviews and ratings on Glassdoor to decide if The Tech Interactive is right for you.