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      TherapyNotes

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      TherapyNotes Reviews

      4.1

      78% would recommend to a friend

      (106 total reviews)

      Bradley S. Pliner

      89% approve of CEO

      75% positive business outlook

      TherapyNotes has an employee rating of 4.1 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      106 reviews
      5.0
      24 June 2026

      Excellent benefits and training, Great Company

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits start after 60 days. The full amount of your PTO is given up front after 60 days. The new employee training is the absolute best out of any organization ive ever worked for. Managers and team leads are always available and respond quickly

      Cons

      There isnt really a clearly defined attendance policy.

      5.0
      28 May 2026

      Supportive management and great work-life balance

      It department
      Recommend
      CEO approval
      Business outlook

      Pros

      I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

      Cons

      No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

      5.0
      18 Apr 2026

      Best example of a remote call center environment Ive seen

      Customer success specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong, well-paced training and onboarding that sets you up to succeed Excellent real-time support from team leads during live calls Consistent access to help, even after training ends Competitive pay for the role, especially at the entry level Solid benefits package Minimal micromanagement compared to typical work-from-home roles Clear expectations with a straightforward structure Good fit for people who enjoy problem-solving and helping others with solvable issues

      Cons

      I genuinely have no cons at this time.

      Viewing 1 - 3 of 106 Reviews
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      ReviewsTherapyNotes reviews

      Glassdoor has 107 TherapyNotes reviews submitted anonymously by TherapyNotes employees. Read employee reviews and ratings on Glassdoor to decide if TherapyNotes is right for you.