Thirdfort Reviews

4.4

84% would recommend to a friend

(76 total reviews)

Olly Thornton-Berry

Not enough data to show CEO approval

84% positive business outlook

Thirdfort has an employee rating of 4.4 out of 5 stars, based on 76 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Thirdfort employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

76 reviews
1.0
3 May 2025
Recommend
CEO approval
Business outlook

Pros

The fact they offer remote working.

Cons

Thirdfort is, without a doubt, the most dysfunctional and toxic workplace I've ever encountered in my entire twenty-year career. While many companies have flaws you can adapt to or try to improve, Thirdfort is a complete façade—presenting itself as professional on the outside while being a chaotic, mismanaged mess behind the scenes. From the very beginning, Thirdfort sets a pretentious tone with an absurdly bloated five-stage interview process that makes you feel like you're auditioning for a spot at a top-tier tech giant—only to end up in a second-rate operation pretending to be something it's not. Throughout the interviews, you're force-fed a laughable set of "company values" that are supposedly integral to how the business runs, but in reality, they're nothing more than corporate propaganda used to lure in unsuspecting hires. Once inside, the illusion crumbles quickly. The company is essentially a cult of compliance, where independent thinking is suffocated and the founders' egos dictate everything. One founder, with zero technical background and a history in finance, inexplicably has complete control over the engineering department—micromanaging technical decisions he doesn’t even understand. It's an insult to any skilled engineer to be subjected to such amateur oversight. Disagree with the top-down nonsense or offer a differing technical opinion? Don’t worry—you’ll be shown the door. That’s not a warning, it’s a pattern. Talented engineering leads have already been pushed out for daring to challenge the flawed direction dictated from above. In my personal experience, there also appears to be an unsettling undercurrent of racial bias within the company. Employees from underrepresented backgrounds often seem to face disproportionate scrutiny and are frequently among the first to be penalised or pushed out when internal tensions arise. Whether it’s conscious or systemic, the pattern is difficult to overlook and raises serious concerns. As for the so-called “tech stack,” there barely is one. The product is a glorified stitching service—cobbling together outputs from third-party services and repackaging them into a single document. There is nothing innovative or proprietary about what they do. Their only saving grace is operating in the legal sector, which is notoriously tech-illiterate; in any other industry, they would be obsolete overnight. The company’s real obsession isn't with product development or user value—it’s with optics. Trustpilot reviews are treated like gold, and customers are hounded for positive feedback. Meanwhile, the core company values are empty slogans that leadership doesn’t even pretend to follow. “Operate openly,” for instance, is a joke—they routinely hide information even from internal management. You might be wondering how such a sham of a company has glowing Glassdoor ratings and upbeat LinkedIn posts. Easy: it’s orchestrated. New hires are told to update their LinkedIn with positive messages as part of onboarding, which says everything you need to know about how seriously they take authentic representation. In short, if you're a competent engineer with self-respect and a desire to work in a technically sound, transparent, and values-driven environment—run far, far away from Thirdfort. This is not a company; it’s a polished façade masking a deeply broken, autocratic, and amateur operation.

avatar
Thirdfort Response
1y
Thank you for sharing this feedback. We're sorry you left Thirdfort feeling this way, and we wish we could have offered more support during your time with us. It is never easy to make decisions that impact our team. We carried out a difficult but necessary restructuring in late 2024 to give individual engineers greater ownership, impact and clearer decision-making authority. Since then, we have also made major investments in our technical architecture, allowing our team to focus on solving ever more challenging, interesting and important problems in the detection and prevention of fraud and money laundering. While we do not recognise many of the characterisations in your review, we take our values seriously, and it’s our responsibility to reflect on what we can learn from it, both as a business, but also as founders and leaders. We remain committed to building on trust, improving our culture, and building products our clients love. We wish you the best in your next role, and if you would like to discuss your experience further, please feel free to contact us directly. Jack and Olly Co-founders
1.0
30 Jan 2023
Recommend
CEO approval
Business outlook

Pros

There is unlimited holiday, but you will still be asked to take only 25

Cons

The CEO is toxic and cares only about getting more sales through the door. There is zero focus on customer retention or looking after existing clients. The CEO also likes to micromanage while having very little idea what the product's capabilities are and over sells to new clients and customers. Do not work here, now that I am out, I see just how horrible it was.

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Thirdfort Response
3y
Thank you for your feedback. We are genuinely sad to hear that this is your experience of working at Thirdfort. We want to stress that we absolutely value all of our clients; we are committed to protecting them from fraud and money laundering and ensuring we are continually improving the experience of using Thirdfort. Whilst there’s lots more we can of course be doing, we’re incredibly proud of having >95% retention and our 4* Trustpilot score which highlights the care and importance we place on our clients. We are working hard to build a values-driven environment where people can thrive; we recognise we won’t always get everything right or even be the right place for everyone, but we are always keen to learn how we can improve. We place high importance on feedback and if you would be open to sharing further please do reach out to our people@thirdfort.com email.
5.0
23 July 2025
Recommend
CEO approval
Business outlook

Pros

* Very interesting domain to work on, where you know your contribution is making a direct, positive impact on people's lives by keeping them safe from financial crime. There are plenty of interesting problems to solve in this space. * Driven team full of technically excellent people to learn from * People are very friendly, open-minded and always happy to help * Forward-thinking engineering culture that values experimentation a lot more than other companies I've worked for in the past * Very strong company benefits, including unlimited holidays, really flexible working hours, and medical insurance * Fully remote for engineers * Management is responsive and welcoming of feedback

Cons

Sometimes the approach to software development can be a bit siloed.

Viewing 1 - 3 of 76 Reviews

Glassdoor has 80 Thirdfort reviews submitted anonymously by Thirdfort employees. Read employee reviews and ratings on Glassdoor to decide if Thirdfort is right for you.