Does Thirteen pay their employees well?

According to anonymously submitted Glassdoor reviews, Thirteen employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Thirteen. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Thirteen?

58% of Thirteen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thirteen 3.9 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Thirteen?

Administrative Assistant (2) , Living Well Coordinator (2) , Team Leader (2)

What are the pros of working at Thirteen according to real employee reviews?

"Pay is good (depending on your role)" ((in 6 reviews)); "Good benefits" ((in 4 reviews))

What are the cons of working at Thirteen according to real employee reviews?

"Management have zero transparency" ((in 3 reviews))

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Thirteen

Thirteen Reviews

3.5

58% would recommend to a friend

(40 total reviews)

Ian Wardle

65% approve of CEO

48% positive business outlook

Ratings by category

3.9

Work/Life balance

3.9

Compensation and benefits

3.7

Diversity and inclusion

3.2

Career opportunities

3.1

Culture and values

3.0

Senior management

Thirteen has an employee rating of 3.5 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

40 reviews

5.0

7 Jan 2026

Chill and fun working here

Out of hours customer service advisor

Recommend

CEO approval

Business outlook

Pros

Supportive teams, good pay, perfect systems, good work-life balance

Cons

My work can be perfectly done from home, but we are being made to come in office

1.0

21 Nov 2025

Toxic Culture, favourtism game

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good salary, some lovely people in the team, flexible working.

Cons

There is a culture of not listening or caring about staff, sickness levels through the roof and just pile extra work on others, leading to more sick. Made to feel anything you do is not good enough and micromanaged. HR do not care about staff well being unless they are challenged by union reps.

4.0

15 Nov 2025

Constant Restructure, Corporate secrecy but otherwise great

Assett coordinator

Recommend

CEO approval

Business outlook

Pros

Home working very flexible Fantastic for someone disabled and has kids Fascinating projects Diverse work portfolio Great team morale Lots of opportunities to learn new things

Cons

Workload is heavy Constantly understaffed Never ending restructures Management have zero transparency Pay is not reviewed often enough, no financial bonuses and unions are very hostile Limited career progress in physical roles

Viewing 1 - 3 of 40 Reviews

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Jobs at Thirteen

Apprentice Electricians

Middlesbrough, England

GBP 15K - GBP 15K /yr

(Employer provided)

View job

Customer Complaints Coordinator

Middlesbrough, England

GBP 35K - GBP 35K /yr

(Employer provided)

View job

Apprentice Plasterers

Middlesbrough, England

GBP 15K - GBP 15K /yr

(Employer provided)

View job

Customer Experience Apprentice

Middlesbrough, England

GBP 15K - GBP 15K /yr

(Employer provided)

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Environmental Co-ordinator

Middlesbrough, England

GBP 38K - GBP 38K /yr

(Employer provided)

View job