Thomas Cook Reviews

4.1

61% would recommend to a friend

(1,034 total reviews)
avatar

Peter Fankhauser

65% approve of CEO

42% positive business outlook

Thomas Cook has an employee rating of 4.1 out of 5 stars, based on 1,034 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Thomas Cook employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

1K reviews
5.0
3 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work. Good people and very good pay.

Cons

Little bit bureaucracy but still nice

2.0
21 June 2019

Good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

lovely customers and good choice on of clothing

Cons

staff cliques are very tricky to break into

5.0
24 Sept 2018

Good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good communication and great staff

Cons

Good performance from a great time

Viewing 1 - 3 of 1,034 Reviews

Glassdoor has 1,329 Thomas Cook reviews submitted anonymously by Thomas Cook employees. Read employee reviews and ratings on Glassdoor to decide if Thomas Cook is right for you.