Toolworks Reviews

3.8

62% would recommend to a friend

(47 total reviews)

Kristy Feck

53% approve of CEO

48% positive business outlook

Toolworks has an employee rating of 3.8 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toolworks employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

47 reviews
2.0
23 May 2016
Recommend
CEO approval
Business outlook

Pros

-diverse workforce (LGBT, gender, race, disability, just plain weird tattoos, piercings, etc.) -interesting, fun, and caring people -pretty good for clients -high inclusion of people with disability in many roles in the company

Cons

-no development of existing employees, no trainings, no education opportunities, no performance review or oversight -no recognition of good work -high turnover -chronic understaffing -low pay, not a living wage for SF (not even cost of living increase, many positions are FT but less than 40 hours) -low accountability when these concerns are voiced

3.0
7 Oct 2015
Recommend
CEO approval
Business outlook

Pros

On one hand it is potentially great to promote from within. Attempt to provide some career path or at least lateral movement within the agency. Staff is diverse and energy is positive if not a bit hipster. They serve many communities some of which are better funded than others. Such as parole re-entry vs. disabled workforce programs. So they have money and spread it around. Pretty smart. Very nice offices both SF and Oakland. Pretty rare for a non profit service agency. Also, great clients and progressive respectful programs that work. I felt we provided a high value services.

Cons

On the other hand, hiring all manner of fringe folks with counter culture politics and attitudes is one thing but promoting them to manage staff without regard for past experience (lack) or providing proper managerial training is not smart. Lots of odd or inconsistent messages occur. The structure was highly organized but the internal cliques and posturing felt absurd at times. Everyone seemed to be new at their new positions all the time. No one wanted to admit they need help. And the elephant in the room was a lack of qualifications in many cases.

5.0
15 Mar 2017

Great Mission

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Caring and fun environment with great benefits!

Cons

The pay isn't the best for the amount of energy give but the benefits and flexible schedule mostly make up for it

Viewing 1 - 3 of 47 Reviews

Glassdoor has 48 Toolworks reviews submitted anonymously by Toolworks employees. Read employee reviews and ratings on Glassdoor to decide if Toolworks is right for you.