Shambolic management
Placed unrealistic expectations on employees through testing procedures
Poor/weak training
The entire family are wealthy but very stingy
Do not reward or congratulate employees for good work
Rude, two-faced managers in store (Kew)
Issues with workplace bullying which management insisted were the victims fault
Ignored complaints from staff about inappropriate sexual harassment taking place because the perpetrator was “part of the Toscano’s family”